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aaliyah21
New Member

How do I leave turbotax live?

How do I leave turbo tax live Screenshot 2021-01-29 at 11.40.34 AM.png

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9 Replies
Irene2805
Expert Alumni

How do I leave turbotax live?

To exit the TurboTax Live session, click Sign Out in the lower left corner of your screen.

 

 

If you're asking how to remove TurboTax Live, please see this TurboTax Help article:  How do I remove TurboTax Live?

 

Gordie324
Returning Member

How do I leave turbotax live?

if i log out and log back in, i am still stuck on that page

AshleyLO
Intuit Alumni

How do I leave turbotax live?

@Gordie324 If you'd like to remove TurboTax live, you can use the Clear and Start Over tool  as long as you started in TurboTax Live and haven't made any payments. If you've started in another TurboTax product, see the directions here for how to remove TurboTax live: How do I remove TurboTax Live?

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GeberSalz
New Member

How do I leave turbotax live?

The TurboTax Live has broken my entire returns and no matter what I try to do, it simply WILL NOT let me out of the document library.  I can't get to my homepage, I can't see any information and documents I already uploaded, and this stupid Live nonsense is preventing me from even giving the Tax Expert I'm paying for the documents he needs!  This is garbage.

MarioFan
New Member

How do I leave turbotax live?

Seriously Intuit? This is so basic this isn't even funny. I cannot get to my returns from last years!! I always end up in this so called "Live". I don't need your Live help !

 

Has anyone figured out this lousy application yet?

How do I leave turbotax live?

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

How do I leave turbotax live?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

How do I leave turbotax live?

May I suggest this trick ... do NOT log in right away ... instead go to this screen   https://turbotax.intuit.com/personal-taxes/online/

 

and choose the version you want to use ... then when asked to set up an account you can log in at that time ...

 

online choose option.jpgonline log in .jpg

 

 

How do I leave turbotax live?

THIS IS THE SOLUTION

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