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Best answer by CarolynM

Go to Intuit Account in the bottom of the black column

5 replies

CarolynMAnswer
Level 12
June 1, 2019

Go to Intuit Account in the bottom of the black column

Level 2
February 17, 2020

i tried that and it says invalid credentials, i no longer have my old email address and now i cant finish my taxes. can i send it to my phone # instead?

DMarkM1
Level 15
February 17, 2020

Yes you can get code sent to your phone.  Here is a link to help with getting code for forgotten information.  If needed, you can also go here for account recovery options.  

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Level 2
December 2, 2019

For the last 4 years I've used a certain user name and email address. I've recently changed my user name and password. How can I sync or transfer my old tax return information to my new email?

Level 2
February 17, 2020

How do I change my email address 

Level 15
February 17, 2020

Please follow these steps: 

  • Log into your TurboTax online account.
  • Select Intuit Account in the lower left corner of the screen.
  • Click on Sign In & Security.
  • Select Edit next to the information you want to update.
  • Update the information.
  • Click Save.

See also this.

 

 

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Level 2
July 14, 2020

I cant open my account. The email address needs updated.  Trying to do my taxes

 

Level 2
February 12, 2021

How do I change my email account that listed

Level 15
February 12, 2021

For instructions on updating your email address, please see the below FAQ:

How do I change my TurboTax account email?

@tbelcher

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Level 2
February 11, 2022

How do I change my email address

 

DoninGA
Level 15
Level 15
February 11, 2022

@3847Larch wrote:

How do I change my email address

 


See this TurboTax support FAQ for updating your TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

Level 2
March 11, 2022

how do i change my email and phone number i cant finish my taxes 

 

BrandiLO1
Level 7
March 11, 2022

If you no longer have access to your email address or phone number and can't access your account, you can update your information using the form here.