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How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

 
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11 Replies

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

How to remove Turbo Tax Live. There are 2 ways depending on how you got into LIVE.
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

 

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

@VolvoGirl Did you see that they are marketing "Live" on Amazon and other retailer sites this year---just wait for the confusion.....

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

Yes ... the online LIVE starts monday ... hang onto your hat.  Not sure what good live will be when the program is not yet fully functional   AND  note it is non refundable !!!   

 

amazon live 2020.jpg

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

And isn't there going to be a Live for the Desktop program?  Or was I just confused because they are selling LIVE for Online at retail?  Wonder what's the point or advantage of selling Live retail instead of just adding it on at TT?

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

I cannot ever see how they can add LIVE to the desktop program since the experts cannot access a user's computer and if it was me I would not do it... too much possibility for issues to become lawsuits.

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

@Critter-3 They are not adding "Live" to desktop.  They are marketing online "Live" on retail sites.  Look on Amazon or Costco.  The pricing is different--the online Live includes a state--unlike the pricing with TT in which users pay extra for state.  Imagine the confusion that is coming at us very soon.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

Yes I understand ... just a comment about the downloaded version to the other post.   

 

Look at the pricing again ... amazon online SE version is now $220 includes a state  ... TT online SE is now $170 + $50 state = $220 ... so now the prices are the same however what will happen later when TT removes the discount.

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

The pricing is pretty comparable  before the discounts disappear.  Costco is a bit lower...(for now?)  But the pricing that includes a state from a retailer, but not with TT......and the other limitations of using online......I think we had better fasten our seatbelts.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

This is such an unbeliveable scam. I can't believe they can actually get away with tricking people into using the LIVE product. 12-year customer here who will never be using Turbotax again.

CatinaT1
Employee Tax Expert

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

If you want to downgrade, this FAQ will tell you how: How do I downgrade to a different TurboTax Online product?

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