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jocelyn_cruz
New Member

How do I add Turbo tax plus? How much does it cost

 
11 Replies
DoninGA
Level 15

How do I add Turbo tax plus? How much does it cost

The Plus edition upgrade is $29.99

See this TurboTax support Q for upgrading to Plus - https://ttlc.intuit.com/community/taxes/discussion/how-do-i-upgrade-to-plus/00/791507 

frmallegni
New Member

How do I add Turbo tax plus? How much does it cost

It does not allow us to do that.  We are only allowed to do the self-business one for $200

VolvoGirl
Level 15

How do I add Turbo tax plus? How much does it cost

Then you must already be upgraded to Premier.  Are you trying to unlock a prior year return? We can tell you how to go back to the Free Edition to add Plus, but you will have to start over.  Or have you already filed 2018?  

ajholmes17
Level 1

How do I add Turbo tax plus? How much does it cost

This is a rip off. I have to pay to view my own information? How stupid. I’ll never use this service again. By the way, it’s never actually free. TurboTax, you’re awful. 

xmasbaby0
Level 15

How do I add Turbo tax plus? How much does it cost

@ajholmes17 

 

TurboTax does not store your returns for free forever.

 

https://ttlc.intuit.com/questions/3355524-when-does-access-to-my-prior-year-turbotax-online-returns-...

 

You can get a free transcript from the IRS:   

https://www.irs.gov/individuals/get-transcript

 

 

Note:  Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too.  That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense)  to get it.

 

https://ttlc.intuit.com/questions/1899645-how-do-i-save-my-2018-turbotax-online-return-as-a-tax-data...

https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
DoninGA
Level 15

How do I add Turbo tax plus? How much does it cost


@ajholmes17 wrote:

This is a rip off. I have to pay to view my own information? How stupid. I’ll never use this service again. By the way, it’s never actually free. TurboTax, you’re awful. 


Yes, you have to pay to view your own information from the IRS.

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

samhasfriends
Returning Member

How do I add Turbo tax plus? How much does it cost

To purchase TurboTax Plus, you need to reopen your 2018 return (this is the ONLY way according to the instructions). I stopped filing with TurboTax after 2017 so there is no 2018 return for me to open, but I need access to my 2017 return. Am I screwed?

mesquitebean
Level 15

How do I add Turbo tax plus? How much does it cost


@ samhasfriends wrote:

To purchase TurboTax Plus, you need to reopen your 2018 return (this is the ONLY way according to the instructions). I stopped filing with TurboTax after 2017 so there is no 2018 return for me to open, but I need access to my 2017 return. Am I screwed?


No,  you are not "screwed," but you may be delayed, but there is a possible workaround.  Online TurboTax is currently in the November limbo period, which occurs each year after it shuts down after filing season.  Online TurboTax for 2019 opens the first week of December, and you can upgrade a 2019 return to PLUS at that time, which will unlock all prior returns.

 

Or you can try this:

You can try now and see what happens, but you may need to wait until tomorrow and try the steps during hours when Customer Support is open.   That interface may not be fully functional when they are closed.   But here is a  possible workaround to use when they are open. Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Fri.

 

Log in, and at the main Tax Home page immediately go to the top right corner and click HELP.   Scroll way down beyond the suggested links and click on CONTACT US.

Choose to phone TurboTax Support, or it may say schedule a callback.

In any case, it may then ask you to pay for PLUS (19.99) to have phone support.

Once paid, then past returns should be unlocked.

 

It's not clear if during this November limbo period that method pays for 2018 PLUS or 2019 PLUS, but in any case, the net effect is unlocking prior returns, plus it gives you phone support privilege.   If it pays for 2019 PLUS, then you have an extra year of access.   You should be saving a copy of your return and/or PDF each year anyway (in a protected and secured safe place) so you don't have to worry about access problems.

 

Another option is to download a free 2017 tax return transcript from the IRS if you qualify to open an IRS account.  A transcript by postal mail takes 5-10 days.

http://www.irs.gov/Individuals/Get-Transcript

VolvoGirl
Level 15

How do I add Turbo tax plus? How much does it cost

One user posted what he did to pay for Plus now to unlock prior years.  So try this.......

"After signing in, I clicked "Help" in the top right corner. 

On the right side of the screen, a window opened up with a search bar, FAQ's, and at the bottom "Contact us"

I clicked "Contact us" and it said that I needed to purchase Plus to be able to talk.

 

I believe "purchase" or "Plus" was a hyperlink which I clicked and was taken to a page to confirm my payment info. After I did that, I had access to my previous year tax returns. "

 

That might only work during business hours M-F 5-5pm Pacific time (8-8 Eastern)

mesquitebean
Level 15

How do I add Turbo tax plus? How much does it cost

samhasfriends :

Also, if you need a prior return emergently and can't unlock it by that workaround above during business hours, then you can contact TurboTax Support via messaging at Twitter or Facebook, tell them your situation and that you are a victim of the limbo period, and see if they will unlock the returns for you.

 

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

ajholmes17
Level 1

How do I add Turbo tax plus? How much does it cost

TurboTax is still a pile of crap in my opinion. As I told customer service, I’ll not be using this service again. And btw guys, if you need live help from this company, go to a local tax prep. They’re usually cheaper and easier to work with. 
also, I didn’t ask what the cost is to view my info from the IRS, I wanted my information that I submitted to TurboTax for free as it’s mine to begin with and without our info, they wouldn’t be in Buisness. The least they could do is let us access it at a later date to do things like idk, buy a house? Stupid service all together. 

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