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How can I talk to a live person?

@Michelle 44

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Gerald7
New Member

How can I talk to a live person?

I want to know if I get a stimulus check 

How can I talk to a live person?

@Gerald7

https://turbotax.intuit.com/stimulus-check/

 

https://blog.turbotax.intuit.com/tax-news/what-the-coronavirus-covid-19-stimulus-bill-means-for-your...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Playerceltik
Returning Member

How can I talk to a live person?

Speak to a live representative

How can I talk to a live person?

@Playerceltik

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
dawnyrook
New Member

How can I talk to a live person?

You can't  no matter how many numbers you call,  it doesnt work!!!!! Ive tried for hours now. Im fed up! My turbocard apo isnt working,  the number on the back of the card wont even ring!!!!! 

How can I talk to a live person?

I how can I double check my bank information 

jo46
New Member

How can I talk to a live person?

I miss something on my taxes and I need to talk to a live person

How can I talk to a live person?

Hello I went on the IRS website and they said they deposited my stimulus check onto an account that's linked to TurboTax I have the new TurboTax card but it has 0 on the balance I cannot figure out where my stimulus check is

 

How can I talk to a live person?

Did you get your money I'm in the same boat IRS said they deposited the money into my TurboTax

Rehablist
New Member

How can I talk to a live person?

I need to make sure my freefile was submitted .

 

SusanY1
Expert Alumni

How can I talk to a live person?

You can reach someone here: Contact TurboTax.   You can also check the status of your return by logging into your TurboTax account.  If the status of your return shows as Accepted, then the IRS has received it.  

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Skonie061
Returning Member

How can I talk to a live person?

  • I want tio know if my return says printrd readyvto  mail whyvcantvi efile or can i pay turbo tax to send it
  •  

How can I talk to a live person?

If you haven't mailed it yet you can try to switch to efile.

Click on Add a State to let you back into your retun.

How to change from Mail to Efile

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

drw54321
New Member

How can I talk to a live person?

In need of some help with my code n signing my taxes code not responding 

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