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Hello
@Marsh1610 This is not live chat. Post a question and someone will try to help.
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time 7 days per week through October 25, 2019.
My turbo tax refund was showing as $1628 but the amounte refunded by IRS was $444. I left the states in Nov 2018 ands stayed in PA state only. why the refund is less?
why is my taxes not going on what wrong now
No one here knows the status of your tax refund. No one has access to that information.
When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
If the IRS accepted it, what does it say here?
https://www.irs.gov/refunds Or does your account say “Ready to Mail?”
Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself. TurboTax does not mail your tax return for you.
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 20a of your Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
You wrote:
why is my taxes not going on what wrong now
Is your question about your 2018 refund, or something else? It's hard to tell.
what do you mean
@woodsnick2019 What I mean is that since you have added a very brief post to an old thread full of other people's posts, it is difficult to understand what you want. Please explain your question or re-word it and make it longer so we know what you are really asking about.
Hello
I was on the phone with someone "trying" to help me and they hung up. Please contact me back
You will have to initiate another customer support call if you still need help. The user forum cannot connect you with them. We are completely independent of customer support. Or you can try posting your question here for help. We can help with many issues--except for billing issues.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday
Speak with a representatives
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 9 p.m. Pacific time
I’m wondering why I got an email saying something about needing to put information in from 2018
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