You will have to initiate another customer support call if you still need help. The user forum cannot connect you with them. We are completely independent of customer support. Or you can try posting your question here for help. We can help with many issues--except for billing issues.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
