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[chillic25]

I can't locate my 1095A form

[DoninGA]

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@chillic25 wrote:

I can't locate my 1095A form

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Go to this healthcare.gov to get the Form 1095-A - https://www.healthcare.gov/tax-form-1095/

[Lu29]

I can't look at my tax return because it says there a problem on our end and trying to fix it

[Hkg90]

I have a change of address as well as a new phone number 

[temperancepowell1972]

How do I go about locating my prior year tax return. 

[DoninGA]

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@temperancepowell1972 wrote:

How do I go about locating my prior year tax return. 

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To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[MarilynG1]

Here's info on How to Update My Intuit Account Info and How to Access a Prior Year Return. 

If you're using TurboTax Online, it's always a good idea to clear your Cache and Cookies.

If you need your 1095-A Form:

How to find your 1095-A online

1. Log into your Marketplace account.
2. Under "Your applications," select your 2024 application — not your 2025 application.
3. Select “Tax Forms."
4. Download all 1095-As.

Get screen-by-screen directions, with pictures (PDF, 499 KB).

Note: If you can't find your 1095-A in your Marketplace account, contact the Marketplace Call Center.

@chillic25 

@temperancepowell1972 

@Hkg90 

[Lildebb1]

Hello I am trying to access my state taxes. I need to find out if they were completed I keep seeing pending. Also I would like to know what status it says that I filed under when I try to track my refund. It does not give me the option to hit head of household when I try to login it keeps taking me to a page That won’t allow me access to any of my information only to file new taxes. 

[JohnB5677]

If your state taxes are showing PENDING they have been filed, but they have not been accepted by the state yet.

Please Clarify

I'm not sure of what you mean by "Also I would like to know what status it says that I filed under when I try to track my refund."

If you've already submitted your taxes, which I think you have, you will not be able to make changes without amending your returns.  You will have to wait until they are completely processed to make the changes.

@Lildebb1 

[drake13579]

Hello I am trying to finalize my tax return but there is no where for me to remove the home energy credit. It won't let me sign and finalize my return.

[DoninGA]

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@drake13579 wrote:

Hello I am trying to finalize my tax return but there is no where for me to remove the home energy credit. It won't let me sign and finalize my return.

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Delete the Form 5695

Click on Tax Tools on the left side of the online program screen

Click on Tools

Click on Delete a form

[Sugarmomma98]

I need to cancel my taxes. I not paying $132. For &18 refund 

[xmasbaby0]

@Sugarmomma98

If you have not registered, paid or e-filed you can clear and start over in a lower version of the software.

CLEAR AND START OVER

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/clear-start-turbota...

Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site

https://apps.irs.gov/app/freeFile/

Or—if you live in certain states you may be eligible to use the new IRS Direct File

In Filing Season 2025, Direct File will be available in Alaska, Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Washington, Wisconsin, and Wyoming. 

https://directfile.irs.gov/

https://home.treasury.gov/news/press-releases/jy2629

[Mjlegaspi]

I cannot add an additional 1099-R. Says it isn’t recognized 

[DawnC]

Enter it manually instead of importing it.  Where do I enter a 1099-R?   @Mjlegaspi