You should start your own new thread at the link below so it will show up to the whole forum as needing help.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/new">https://ttlc.intuit.com/questions/new</a>
When you go to the form at the link, the first box is for a summary of your question, like a title, and is limited to 170 characters.. If you need more room, lower on the form you will come to another box with plenty of room to enter details. This is a public Internet forum, so don't post any personal info.
TurboTax does not have live chat. It has a product add-on (for an extra fee) that has live tax help from a CPA/EA, but there is no live technical support or customer support.
Here's how to start a thread in this forum. Use the link below which will provide a form for you to ask a question. When you post it, it will show up to the whole forum as needing help. If it can't be answered here, we can tell you how to contact Customer Support.
When you go to the form at the link, the first box is for a summary of your question, like a title, and is limited to 170 characters. If you need more room, lower on the form you will encounter another box with plenty of room to enter details. This is a public Internet forum, so do not post any personal info.
I want to file manually and would like to review all the forms. Where I go to “forms”, all forms are listed so I don’t know which one to mail. Where do I find my Federal Tax Return only?
Are you trying to mail your return in?
You will find this option in the File section of the program. See the following link for more instructions.
When you print out your return, only the forms that need to be mailed in will print out along with instructions on how to file your return.
**Mark the post that answers your question by clicking on "Mark as Best Answer"
@svolkamer You have the choice to e-file or mail the return. But are you aware that if you choose to mail it, it will take much longer for the IRS to process your return? Mailed returns have been sitting in trailers for months, with no end in sight of when the IRS is going to start opening those envelopes. Be forewarned.
Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue: The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed once processing centers are able to reopen.
If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.
TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account. TurboTax will not know that you put your tax return in an envelope and took it to a mailbox. TurboTax does not get updates on mailed (or e-filed) returns.
When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds
State returns have to be mailed to the state.