Error Code 54

[kleino1]

This issue is NOT resolved.  I have updated the software (message says "software is up to dat) and I cannot efile my CA partnership returns.  The engineers have NOT fixed this issue and is consistent with yearly bugs that waste customers time.  I do not recall a year without some problem with turbotax.  How do I get this issue fixed? Screen video:  https://app.screencast.com/ZnmQr8NI8OrSO

[MarilynG1]

Have you tried running a Manual Update?  Turning off all anti-virus software?  

Have you already Efiled your Federal return, and it's been Accepted?  If this applies, here's more info on Filing Federal and State Returns Separately.  

Have you checked that all your California Forms are ready?

@kleino1 

[peterboo1]

The link to find out how to uninstall the downloaded version only tells me how to install, not uninstall.

There is no My Downloads folder on my computer, so I don't know where to look for the program to uninstall.

I then tried the manual update you recommended.  It took several minutes to install and said it was successfully installed.

I still get the same Error Code 54 when I try to transmit the 1041 Federal and Cal Estate/Trust forms that took me several hours to complete.

Any other bright ideas?  Maybe you should pass this up the troubleshoot line of command to someone who may know how to fix the problem.

[LeticiaF1]

This error is generally because your software is not updated.  First try correcting this by:

• Update your Software:
  •  Select Check for Updates in the Online menu
• Run as Administrator: 
  • Right-click the TurboTax icon
  • Choose Properties
  • Go to the Compatibility tab
  • Select Run this program as an administrator
• Check System Time:
  •  Ensure your computer's date and time are accurate, as discrepancies can cause secure handshake failures with the IRS.
• Clear Cache: 
  • For business products, try clearing the "Electronic Filing" cache
• Firewall/VPN:
  •  Temporarily disable VPNs or antivirus software during the update and filing process. 

If the error continues, you can print your return and mail it.  How do I file my return by mail?

How do I contact TurboTax?

@peterboo1