How to change phone number

[gloriah5200]

To update your TurboTax (non-Advantage) account email, phone number, mailing address, or password:

1. Sign in to TurboTax and select Intuit Account on the left, just above Sign Out (you may need to scroll down; select the 3 white lines or Tax Home if you still don't see this).
2. Select Sign in & Security to update information like your user ID, password, phone number, or email. Or select Personal Info to update information like your name, address, or job.

To update your TurboTax Advantage account, see these instructions.

For TurboTax Online:

Go to www.TurboTax.com

• Log into TurboTax Online
• Click the box Take Me to My Return
• In the upper right corner for Windows user click on My Account
• Select Account Settings and you will be able to update or change your information on both the Profile and Security tabs over to the left (see picture below)

For additional information refer to the following link;

How to change my phone number in TurboTax Online

[Amoton83]

My phone is disconnected I can’t receive text but I can receive emails how do I change my options to email not phone to access my account 

[JotikaT2]

Please see the link below to recover access to your account.  

Account Recovery Request

@Amoton83

[Lindac95697]

change my new telephone number is [phone number removed].

[lmg5128]

Can't login. Why? Because apparently it's against the law to change your phone number. 

[lmg5128]

Well I guess they've lost another customer.

[Critter-3]

Logging in can be done a few ways ... first  3 options are  password, text to phone or other.   And the other choice  has 4 ways ...  all of these are  for your protection so hackers cannot get your information.

And if none of these will work ...  https://ttlc.intuit.com/community/account-recovery/help/account-recovery-request-for-your-turbotax-a...

[CcKkSs6655]

[phone number removed]

[CcKkSs6655]

[phone number removed]

[DanielV01]

You can change your phone number in the Personal Information section.  We cannot change it from this public forum.

[Elsirstudd69]

Its trying to send a code to my old phone number and old email address that i have no access to either one 

[DoninGA]

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@Elsirstudd69 wrote:

Its trying to send a code to my old phone number and old email address that i have no access to either one 

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Then change your email address.

See this TurboTax support FAQ - https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

[stars4taxes]

Would like to change my telephone number contact. 

[xmasbaby0]

@stars4taxes 

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

[MA801]

Hello,

I have done the email verification code instead of the phone number and it still wants to send another code to the phone number on file.  I don't have that number and no way to get the code to the number I put on my turbotax account.  I do remember the username and also the password, and it will not let me sign in even if I choose to send the verification code to my email instead  of the phone number on account, also why you put a section to put another phone number if even if you get a code to that new phone number and enter it the code is wrong and can't get into the account anyway.