I got confirmation my return was filed. Got email for action required What is going on? Patricia

[Critter]

Email from whom ?   What action ?

[pjohnsonight12]

Turbo tax saying that my taxes weren't Efiled

[VolvoGirl]

Yes  When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.
You can check your efile status here     <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef...>

[pjohnsonight12]

Also when i sign in it brings up a different email address that i didnt use when i filed so i say no thats not me then it goes to my email address. I don't remember how much return was for to check on IRS site. Wont let me download to print wants to charge me

[Critter]

Try these steps to recover your User ID or password:

1.      Go to our account recovery page.

2.      Enter one of the following:

o    Phone number (recommended)

o    Email address

o    User ID

3.      Follow the on-screen instructions.

Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

·         If you’re still unable to recover your account, select Try something else on the Account Recovery page. We’ll ask additional questions to verify your identity.

Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.

(If you're looking to access a prior year return, go here.)

Related Information:

·         I forgot my password in the TurboTax CD/Download software

·         How do I update my TurboTax account information?

·         Forgot your TurboTax Advantage login?

·         I forgot my password in the TurboTax Mobile App

·         How do I access my prior year (2017) return?

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