, Answering FAQ'sTurboTax Employee
Having trouble logging into your TurboTax Advantage account because you forgot your User ID, password or security answer?
Your first step, if you haven't already done so, is to click the appropriate "Forgot" link at the TurboTax Advantage Sign-In page.
What if I still can't get in?
Follow the TurboTax login recovery steps by clicking here. Then, return to the TurboTax Advantage Sign-In page and sign in.