TurboTax FAQ
TurboTax FAQ
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I forgot my password in the TurboTax Mobile App

 If you forgot your password, do this:

  1. Open the TurboTax Mobile App
  2. Tap the I forgot my user ID or password link under the login
  3. Enter your user ID. Tap Continue
  4. You’ll be sent an email to the email address connected to your account. Open your email and select the Reset Password link 
  5. On the Let’s get you signed in page, choose a text message (easiest), or to recover your account a different way (you'll be asked to verify additional information). Tap Continue
  6. Enter the code you got in your text or email, and press the Continue button
  7. On the next screen, create your new password, confirm it, and tap Reset Password
  8. Confirm your info, tap Continue
Now you’re ready to log in with your new password.

 


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