Do you have to pay to file your state taxes

[ErinH · Accepted solution]

In the Online products there is no charge for a state return in the Free Edition. There is a charge for the state return in the Deluxe, Premier, Self Employed and Live products. You can review those product offerings here: https://turbotax.intuit.com/personal-taxes/online/

In the Desktop CD/Download products there is a charge for a state return in the Basic product. 1 state is included in the Deluxe, Premier and Home & Business products. You can review those product offerings here: https://turbotax.intuit.com/personal-taxes/cd-download/

[kellyj97]

But WHY do I have to pay for my state taxes now?

It stands to reason that if I have to pay for your deluxe service that I shouldn't have to pay extra for something which would ordinarily no cost anything, or at the very least have the option to select which services I choose individually.

To that end, customers should be able to degrade from Deluxe to free if they so choose WITHOUT having to clear and restart. 

[kaylyn2]

Y'all are sneaky b***tards.  I can't believe I just paid $40 dollars to receive less service. I hate the feeling of being punked. Not that the other companies would be more honest, but for ethics sake I have to switch for next year. Can I make a new account without the deluxe?

[sofia_misicu]

Why do I have to pay $50 to submit state taxes if I chose the Delux for federal. What is the difference between the state free edition and this one. Something feels odd here..

[DavidD66]

The Free edition of TurboTax Online is only for "simple" tax returns, without any additional schedules.  If you don't qualify for the Free federal tax return, you can't file a free state tax return.

[BearDown808]

I paid $45 for the Arizona state tax version in TurboTax, why am I being charged $25 to e-file AZ state taxes? That should be in stated in big bold letters that I'll be charged at e-filing before purchasing the state tax version. I've been a loyal Turbotax hard copy buyer for years and years now. I'm a little upset at not being told about the filing fee before the state purchase.

[JeanneLO]

Which product are you using? Most desktop products don't charge to download one state but there is an e-file fee which you can avoid if you mail your state tax return. Please see this for more information: Is there a fee to e-file my state taxes in the TurboTax CD/Download software?