Chat with agent

[RobertB4444]

Filing Married-Filing-Separately does require your spouse's social security number.  

If you have checked your TurboTax account as well as all your prior year tax returns then the only way to file is to enter all of the information about your spouse and nine zeros as their social security number.  

Then you do your tax es just as you would otherwise.  When you come to the end you will have to print and mail the tax return to the IRS instead of e-filing.  That will significantly delay any refund that you may receive.  But it will get the return filed.

@Edwardstaxes 

[Marcopatt82]

Hi

[MonikaK1]

Are you attempting to initiate a chat with an Expert? This site is the Community where you can post questions and others may answer. If you want to have a one-on-one chat, see the instructions below:

Follow the steps below if you're already using TurboTax Live. Go here if you want to switch to TurboTax Live from a different TurboTax product.

As you prepare your taxes in TurboTax Live, you can quickly connect with one of our credentialed tax experts:

1. Select the floating Live help button.
2. Select Connect with live help at the top of the chat window.
3. Enter your tax question or tax topic area and select Continue.
4. Select your preferred method for connecting with a tax expert.

See this TurboTax help article for more information.

@Marcopatt82 

[joygirl2433]

Did I fill everything out correctly on my taxes

[JohnB5677]

As MonikaK1 said: you can select the Live Tax Advice button on the top left of the screen.

There will be an additional charge, but you will be able to 

• You can speak with an expert that can view your screen and give advice
• Complete a final review before you file
• Have access to tax experts all year.

Otherwise, if you have a specific question you can post it to this forum.

[Mrblack1]

Hello, I need to know what's going on I til my 2021 taxes on TurboTax and I do think I follow them right i need something to help me become I so even see where I filled them on TurboTax. Im not use to doing them I had someone do it for me. But when I true to do them I didn't do the application right I guess 

[xmasbaby0]

@Mrblack1 When did you file your 2021 tax return?  Did you e-file it back in 2022?    Or did you file it by mail at some later time?    What does it say in your account for 2021?   Does it say "accepted?"  Or does it say something else--like "rejected," "printed," or "ready to mail?"    If it does not say accepted, it was not e-filed successfully.

If you realize now that your 2021 return was not e-filed successfully, then you will need to file it by mail.  E-filing is permanently closed for past year returns.  You will need to print the return, sign and date it in ink, and mail it in.    Get it mailed before April 15, 2025 or you will forfeit your refund.

[jeffd129]

Turbo Deluxe downloaded WA State form today and was able to do taxes

Turbo Tax online was able to do taxes yestetday and submit without WA form. It worked but didnt do WA family credit questionnaire

Both taxes submitted to Fed and WA State but no State forms are printable.

[krg1]

I got an email saying action required for refund advance application. What does that mean? What do I have to do?

[ccwohleb76]

I had a withdrawal taken as a fee for taxes that where denied by IRS. And I was on home with y'all yesterday and the employee walked me thru process and requested refund 

 I received an email stating y'all will not return the payment taken out. When this wasn't the agreement I ask for . It was supposed to be one e-file was approved and it taken from refund only

 I need my withdrawal y'all made thru my bank refunded 

[Staceyb1084]

I need my direct deposit information changed so I can submit my taxes and I can not figure out how to change it.  Can I give you my new bank info and get it changed 

[xmasbaby0]

@Staceyb1084

 NO, do not enter your banking information on this public website for everyone using the internet to find.  We cannot enter anything for you.   You have to do that for yourself

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-dep...

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

[love4434]

Brenda bylsma why it said 877.10 to be despoted  then I check my bank it was 846.29

[Andreeaplugar]

• Hello why are my taxes taking that long

[CatinaT1]

There could be a couple of reasons why you might be experiencing a delay:

1. First, the status might be pending for security reasons. This may be a sign that someone is trying to use your identity to file a tax return. This can take up to 72 hours, after which your return will then be forwarded to the IRS, or if applicable, rejected. If rejected, you can then correct the rejection issue and resubmit. Please see this FAQ for reference.

2. Secondly, there could be a delay if your return has various refundable credits, such as the Earned Income Credit, Investment Credit, Energy Credits, or Business Credits. You may need to wait a few more days and check your filing status again. Please see this FAQ for additional information.

Note: Both instances may be applicable. That is, you could have a hold for security reasons first. And additionally for verification of the refundable credits in your return. In this case, delays might extend beyond 72 hours.

Additionally, if you have Form 5695 and claiming joint occupancy, the IRS will not be accepting these returns until 3/16/25. You can see this on this IRS site. The language you see below is from Row 39 of the Tax Year 2024 spreadsheet.

Taxpayers claiming Joint Occupancy on Form 5695 will have to file via paper if filing their return before the Form 5695 schema is updated in mid-March. This temporary limitation should only impact a subsection of Form 5695 filers.  For a preview of the TY24 draft form and instructions for Form 5695, please see the Draft tax forms on IRS.gov at https://www.irs.gov/draft-tax-forms. Submission of Forms 5695 that do not claim Joint Occupancy may be e-filed at the start of Processing Year 2025