I had a withdrawal taken as a fee for taxes that where denied by IRS. And I was on home with y'all yesterday and the employee walked me thru process and requested refund
I received an email stating y'all will not return the payment taken out. When this wasn't the agreement I ask for . It was supposed to be one e-file was approved and it taken from refund only
I need my withdrawal y'all made thru my bank refunded
