Are you attempting to initiate a chat with an Expert? This site is the Community where you can post questions and others may answer. If you want to have a one-on-one chat, see the instructions below:
Follow the steps below if you're already using TurboTax Live. Go here if you want to switch to TurboTax Live from a different TurboTax product.
As you prepare your taxes in TurboTax Live, you can quickly connect with one of our credentialed tax experts:
- Select the floating Live help button.
- Select Connect with live help at the top of the chat window.
- Enter your tax question or tax topic area and select Continue.
- Select your preferred method for connecting with a tax expert.
See this TurboTax help article for more information.
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