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Please click How do I transfer last year's return into TurboTax Online? to see the different options on how to import your tax return into TurboTax.
This answer has absolutely nothing to do with my question. I'm not talking about importing a tax return, I'm talking about importing tax documents for this years taxes that I uploaded.
Your question is not very clear. The answer provided below should help with importing and accessing the documents you import. If it does not help, try rephrasing your question.
See this link for the following information: Importing your tax documents
Importing your W-2 info into TurboTax is easy. You can import your W-2 info directly from your employer.
To use the import feature, your employer needs to be a TurboTax Import Partner. We’ll determine this by the EIN (Employer Identification Number) you enter.
If TurboTax doesn't recognize your employer's EIN, you can snap a photo of your W-2 using the TurboTax mobile app. You can also manually enter the information from your W-2 into TurboTax.
To import your W-2:
If you're accessing TurboTax Online on your phone through a web browser instead of from a computer, you'll have the option to snap a photo without using the TurboTax mobile app.
To manually enter your W-2:
If you don't have your employer's EIN or prefer to skip the import options, you can manually enter the info from your W-2 instead. Follow Steps 1-3 above. At Step 4, if you can't import your W-2 or if you select Continue without entering an EIN, you'll come to Let's type in the rest of your W-2 info screen where you can manually enter your information.
Requirements to import your W-2 directly from your employer
Ok....importing what tax documents from where to where? Do you need to contact the Live expert help?
How to connect to an expert in Turbo Tax Live
How to schedule a review in Turbo Tax Live
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