Ok....importing what tax documents from where to where? Do you need to contact the Live expert help?
How to connect to an expert in Turbo Tax Live
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...
How to schedule a review in Turbo Tax Live
https://ttlc.intuit.com/community/expert-review/help/how-do-i-schedule-my-review-using-turbotax-live...
