What paper did you sign? What are you trying to do? Do you mean you want a copy of your tax return?
You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online
SAVE YOUR TAX RETURN !
EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records. That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.
If you signed a physical piece of paper with a pen, it is not in TurboTax. Everything in TurboTax is electronic.
how can i get them to do that
How can you get who to do what? Who are "them" and what is "that"?
what paper are you asking about? if it's your tax return you are the preparer so there will be no Turbptax preparer signature. you have to make it clearer as to what you want.
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