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2dqs2021
New Member

Are there any ways to fix a past rejected tax return?

Is there a phone number that I can call to be able to talk to a live person about the situation?
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7 Replies

Are there any ways to fix a past rejected tax return?

For a prior year tax return?  No there is no phone number to call but if you describe your problem here someone should be able to help you.

Do you know why the tax return was rejected?  Do you have a rejection code?  Which tax year?

JotikaT2
Employee Tax Expert

Are there any ways to fix a past rejected tax return?

Please see this link for more information on how to contact us.

 

If your return was rejected when you tried to file this year, please follow the steps in this link for more suggestions on how to fix the rejection code and proceed to file again.

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2dqs2021
New Member

Are there any ways to fix a past rejected tax return?

So how do we go about fixing my past tax returns for 2021

2dqs2021
New Member

Are there any ways to fix a past rejected tax return?

No, I do not know why the return was rejected twice and for the year of 2021

Are there any ways to fix a past rejected tax return?


@2dqs2021 wrote:

No, I do not know why the return was rejected twice and for the year of 2021


TurboTax Support should be able to look up the reason for the rejection.   Some types of rejection won't need correcting, such as wrong 2020 AGI when verifying for efiling.  Other types might need correcting, such as mistyped SSN's, DOB, dependent issues, etc.

 

If you used Free Edition for the 2021 return, then that product does not have free phone support.  But you can contact a TurboTax Support Employee directly by messaging at Twitter or Facebook.  Don't post any personal info in public.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

Are there any ways to fix a past rejected tax return?

I need my 2023 tax return Amended for 1095Asection so that resubmit it again.

Are there any ways to fix a past rejected tax return?

@omoniyi05tax You cannot e-file a 2023 return now, no matter what changes you make to it.  It can only be filed by mail.  You will have to print, sign and date it and mail it in an envelope.

 

And...do not click on anything that says "amend" .   A rejected return was never received or processed by the IRS, so you do not use the "amend" process.   

 

 You will be able to access the 2023 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.

 

 

 

Start a 2024  return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

 

Online tax preparation and e-filing for 2023 returns is now permanently closed.

  

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2023 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...

 

If you already paid for your online software you can ask customer support for a download of the desktop software.

 

They are available from 5 a.m. to 9p.m. Pacific time daily

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

 

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

 

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

 

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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