Why did TurboTax say I didn’t qualify for the EIC when I meet all of the qualifications?

[juanortiz28]

After trying to amend my taxes for the EIC, TurboTax said I do not qualify because of my age apparently (20), but they just recently changed the age from 25 to 19 for the EIC. I used the IRS tool to find out if I qualify, and I do, but TurboTax says otherwise. Can someone please help? I am a member of the military as well.

[FangxiaL]

Check to see if your income is more than the limit.

How Do  I Qualify for the Earned Income Credit (EIC):

• File a tax return, even if you don't owe any taxes.
• Must have income from earnings, from a job or union strike benefits or profit from your own business. Retirement, investment, unemployment, and disability income do not count.
• Your adjusted gross income (AGI), which includes your earned income, must be less than the following:
  • If you're married filing jointly:
    • $57,414 with three or more qualifying children
    • $53,865 with two qualifying children
    • $48,108 with one qualifying child
    • $21,920 with no qualifying child
  • If you're filing single or head of household:
    • $51,464 with more than two qualifying children, or
    • $47,915 with two qualifying children
    • $42,158 with one qualifying child
    • $15,980 with no qualifying child
• You must be a US citizen or resident alien for the entire year.
• You, your spouse, and qualifying children must have valid Social Security numbers.
• Your investment income must be $10,000 (2021 only) or less. This includes capital gains, interest, dividends, rental income, royalties, stock income, and income from other asset sales.

[VolvoGirl]

Double check your date of birth under My Info.

[juanortiz28]

my income is lower than that. I do not know what is wrong

[juanortiz28]

I did, and it is correct.

[SweetieJean]

Were you a dependent in 2021?

[juanortiz28]

I filled as independent for 2021, is that what you are asking? Sorry if I misunderstood the question.

[VolvoGirl]

Did you transfer from 2020 when you were a dependent?  Better check under My Info and see if the Dependent box is checked.  It should ask....Someone else can claim me.  

[Zypher]

I'm having the same problem and am getting extremely frustrated - even the .gov site says I qualify when I took their quiz. Can I override this? Did you find a solution?

[RaifH]

Carefully check the qualifications. If you are eligible, TurboTax will add it to your tax return. Be aware that of the income limits. Unless you are claiming a child, full-time students under 24 are generally not allowed to take it, or anyone under the age of 18, and you can't be a dependent on someone else's tax return.

If you do believe you qualify, go back to the Federal > Deductions & Credits > You and Your Family > Earned Income Credit section of your return. Answer every question in there. If you do not qualify for the credit, TurboTax will show a screen It turns out you don't qualify for this credit along with an explanation of why not. 

@Zypher

[Zypher]

Unfortunately it was giving me no explanation when I got to that denial screen. I went back through for the 4th time and finally realized I had misread and had one box checked incorrectly - that solved the problem. 

[Rtorres10]

Hey, how did u solve ur problem??

[NCperson]

@Rtorres10 - are you sure you are eligible?  suggest taking the IRS quiz to confirm: 

https://apps.irs.gov/app/eitc

[Ak1234]

I got a letter from the IRS saying I’m eligible for EIC, and I signed and returned the letter in March but still have not receive what they owe me. Should I amend my tax on TT or wait? 

[xmasbaby0]

@Ak1234 Just wait.   It is taking the IRS months to process mailed returns or anything else that was mailed on paper.   That envelope has to be opened by a human and a human has to look it over.   Allow 6-9 months for them to process it and send the additional refund you get for EIC.