I enter my information on form 5695 and when I get to check for errors on my return. It is telling me that I need to check my address and prompt me to enter it . When I do ,it does not save the information. And goes to the same error message . I have removed the form added it back complete it again and yet the same error message . It wont save my address. I check My infor tab . My address is enter correctly. And when completing the form 5695 it has it listed and ask is this address correct . But still prompt me to enter again . Wont save it . I have spoke with an agent to try to help me .Shared my screen and no luck. I am unable to complete my taxes due this form . Please advise
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This is a known problem and under active investigation. Please check back with the program tomorrow or the next day to see if the update has fixed the issue.
I have been dealing with this issue for a week. Tried everything - even entering the address on the form and it won't save it. Is there going to be a fix anytime soon?
Form 5695 has been updated recently. It's possible your experience is browser-related. Please log out of TurboTax, refresh your browser, and clear your cookies and cache. Then restart your browser and log into TurboTax again. Or try a different browser.
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