What do you mean by "payment protection?' What are you trying to do? Are you having some sort of conflict with someone else who is trying to claim your child for the child tax credit?
If someone else claims your child and your e-file is rejected then you need to print sign and mail your own tax return and let the IRS sort it out. They will process the mailed return and then in a year or so send out letters to both parties to sort out who could rightfully claim the child and get the child tax credit.
https://ttlc.intuit.com/questions/1900655-what-to-do-if-you-suspect-tax-related-identity-theft
Most important) Follow the IRS procedures for reporting a fraudulent return, documented here: www.irs.gov/uac/Taxpayer-Guide-to-Identity-Theft
IRS INFORMATION REFERRAL TO REPORT VIOLATION OF TAX LAW
https://www.irs.gov/pub/irs-pdf/f3949a.pdf
If your Social Security number is compromised and you know or suspect you are a victim of tax-related identity theft, take these additional steps:
- Respond immediately to any IRS notice; call the number provided.
- Complete IRS Form 14039, Identity Theft Affidavit. Then print and mail or fax according to the instructions.
- Continue to pay your taxes and file your tax return, even if you must do so by paper.
6-digit IP NUMBER FROM IRS
https://content.govdelivery.com/accounts/USIRS/bulletins/2af48f0?reqfrom=share
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
