State Taxes never charged

[Omikron]

I filed my taxes with TurboTax mobile back on April 15.  I owed for state and federal.  I had the option to pay state through TurboTax and pay for the software at the same time.  I chose that option.  However days later I was only charged for the software.  The state never took out the taxes I owed.  Nothing was debited from my account.  How long do states take before they debit your account.  It’s been almost a month.  I’m worried the software didn’t work and the state never got paid and I’ll owe plus penalties.  

[VolvoGirl]

you can't have a state tax due deducted from your federal refund.  Never.  You can only have the Turbo Tax fees deducted from your refund.  See,  Can I pay my state taxes from my federal refund?

Check the printout or PDF of your return; look for the state cover sheet with the Turbotax logo.  If you owed tax, it will show the payment information and how/when you decided to pay.  Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.

https://ttlc.intuit.com/community/refunds/help/what-are-my-options-for-getting-my-state-refund-or-fo...

[Omikron]

I did not have a refund from federal. I used direct debit for for both TT and the state taxes owed together and processed at the same time through TT mobile.  I can’t find on my return where it says any of this. 

[DoninGA]

---

@Omikron  wrote:

I did not have a refund from federal. I used direct debit for for both TT and the state taxes owed together and processed at the same time through TT mobile.  I can’t find on my return where it says any of this. 

---

Your tax return will not show an indication for direct debit.  Look at the Filing Instructions page or on the Information Worksheet for the Federal and State tax return in Part V of the worksheet.  Use Print Center.

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2021 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

[Omikron]

If my returns don’t show any direct debit transaction how can I be sure the payment went through?  My concern is I payed my state taxes owed through direct debit through TT and only the cost of TT was debited not the state taxes owed.  I just need to figure out what to do since it was never debited from my account will it get debited in the future? Is there no way to confirm a direct debit was processed? Why is direct debit an option through TT if it won’t work?

[DoninGA]

The direct debit information was sent with you tax return and will be debited by the IRS and your State.  When those tax authorities actually debit your account is up to them but if you filed your tax return before the due date then there will not be a failure to pay penalty.

Look at the Filing Instructions pages and the Information Worksheets.  If direct debit bank information is shown on those forms then the information was sent to the IRS and your State with the tax returns.

[Critter-3]

Your tax return will not show an indication for direct debit.  Look at the Filing Instructions page or on the Information Worksheet for the Federal and State tax return in Part V of the worksheet.  Use Print Center.

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2021 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

[Omikron]

I don’t see my banking information anywhere on my return.  I do see multiple pages labeled as Personal Tax Payment Voucher for form 502/505, Estimated Tax and Extensions.  They have a barcode and an amount.  There are four of them but they add up to a larger number than what is owed for my state taxes. I still don’t have confirmation that the state got my direct debit information.  And if they did how long does it take to be debited, it’s been almost a month since I filed.

[Omikron]

Thank you for this I can see my direct debit information here.  Do you know how long it will take before the amount owed is debited from my account.  Is a month a sign of something wrong or is it typical to take this long to debit?

[Critter-3]

Nothing is typical so if the debit was requested timely they will eventually get around to it hopefully before they send you a bill in the mail ... hang onto the DD request info as you may need it later. 

[Omikron]

Thank you I’m just worried it’s taking this long means somethings wrong.  I guess I’ll just have to wait and see and hope it’s right.