No 1040 is Appearing for State

[Auric78]

I have completed my Federal by e-filing. It has been accepted. I must print and send to state, but there is no 1040 for state printing out. Only six pages of forms from Federal appear. The Overview for state says, "Your state tax return (Form MI-1040) shows no balance due or refund amount." But there is no 1040 at all in the print-out. Am I supposed to send in a state return with no state 1040? Several years in Turbo Tax and this has never happened. Please advise. 

[Irene2805]

I suggest you go back through the interview for your state return again, just to be sure. 

To get back into your return after printing or e-filing, please follow these steps:

1. In TurboTax Online, sign into your account.
2. Select Tax Home in the left menu.
3. Scroll down to Your tax returns & documents.
4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right menu).
5. Once you're in your return, you can navigate around as usual.
6. Click State in the black bar on the left and go  through the screens for your MI return.

Once you've reviewed the return, you can print it by selecting Tax Tools > Print Center from the black bar on the left.

[Auric78]

Firstly, thanks for your prompt response. It is much appreciated. 

When I am at turbotaxonline, there is no menu on the left. I'm logged in. My information is there. And I've been filing with TT for about five years. 

At the bottom, it says I haven't filed my taxes with TT yet. But I have two e-mails from TT saying 1. the transmission is completed and 2. the Federal Return has been accepted. 

What I'm gleaning from your response is, even though I owe no taxes and have no refund, there still should be an MI-1040 form present, and I should not mail in anything until we solve this. 

Is that correct? And might you shed light on why I see no "Tax Home" in the turbotaxonline . intuit . com page after a confirmed log in?

Again, thanks for being there. 

[MaryK4]

There are two separate websites that TurboTax uses- they are similar but of you log in to the wrong one because they are separate, you may see different results.  Please try to login to each link below, and let us know which link has your filed tax return.  Thanks!

https://freefile.intuit.com/.

https://turbotax.intuit.com/

@Auric78

[Auric78]

Now both links show "Tax Home," and under "Your tax returns & documents," both links say I have not yet filed. The two confirmations that I have filed as received from TT are noted in my post above. Moreover, the program itself verifies that the Federal tax return has been accepted. 

I have painstakingly reviewed the state return four times now. TT flat out tells me that I'm done, offers to "Print Returns to Mail" and then prints the same six sheets of assorted Federal forms, the TT overview and NO form MI-1040. I have attempted four printouts to PDF looking for the MI-1040. 

Please consider escalating this matter. 

[Auric78]

Fifth time through. 

TT says regarding state:

"Reason for e-file ineligibility:  Returns with Form MI-1040 not completed for filing are not eligible for electronic filing."

And the TT says:

"The good news is you can still print your Michigan return and file it by mail."

How can I possibly send by mail a state tax return that has no MI-1040? 

[KathrynG3]

You cannot. You are correct. I think you may have more than one account and the fifth time through you were in the account you filed for the federal return.

I think first, find out if you do have more than one account. 

Next, presuming you meet system requirements and are using Chrome, run a state review in the account that gave you the ineligible message.

Check this article about state filing when the federal return was submitted separately from the state return.

[Auric78]

Please listen. I bought this program online directly from TT.  I downloaded the Home and Business program and did my taxes on my computer, as I have done with TT for several years. I did not fill out my taxes on line, I never have, and I wouldn't even know how that is done. 

I went through the return "five times" on my computer. Not online. 

I had been directed to work through my Federal online, so I assumed my already-filed and accepted Federal return has been copied automatically to my online account. When I started to work online, I stopped quickly, thinking, "This is nutty. I just filed my tax return. Why am I starting from square one "on line?" "

I noted above that my Federal had been accepted. I do not have to wait to file the State.

When following your directions regarding multiple accounts, I connected with two-factor authentication, and I was prompted to put in a new password. I did, and I received a confirmation by email. That email says nothing about how many accounts I have, which is irrelevant, as I know I only have one account. 

All right, my friends. Here's the issue: I am legally someone else's dependent. When I note that on my Federal, TurboTax does not create a 1040 for State. As soon as I remove that status from Federal, my 1040 appears on State. 

That's it. That's the issue. I discovered this on my own. Your assistance is well-intentioned but not applicable. Please share with me my regret for a lost weekend chasing this down. 

I intend to start a new thread pertinent to this issue -- why TT omits a state 1040 when a filed Federal is filled out by a dependent. I am faced with either withdrawing that status on an amended Federal just to generate a 1040 state, or working through this TT programing issue with a technician. 

If it is a bug, your software writers need to know. If it's not a bug, then the program needs to say, "Hey, dependent, you don't need a state 1040," and it would not say, "Good news, you can still file by mail (without generating a state 1040)." And it would not generate selected Federal schedules and a TT overview referencing a State 1040 (that doesn't exist). It invites an inattentive user to take TT at its word and send in an incomplete return that the State would not accept.  

I think it's a bug. And you know, a tax program that directs the user to print out and mail a return without a 1040... even as it references that 1040 in its own cover sheet... that's kind of a big bug.

I do appreciate the speed of your responses. My experience with TT has been quite good apart from this, and I will still use this program. Regards. 

[KathrynG3]

Please see the reply in your new thread regarding your situation. Thank you for persevering and further explaining the issue.

@Auric78

[Don Petersen]

Is there some sort of link to the new thread?  I'm having this same issue with the return for a family member.  It seems like this is not the first time I've encountered it.  PLEASE - What is the fix?

[DawnC]

You can use this link to start a new thread.    @Don Petersen

[Auric78]

Don, this may be the new thread mentioned: 

https://ttlc.intuit.com/community/state-taxes/discussion/re-when-claimed-as-dependent-state-1040-dis...