You cannot. You are correct. I think you may have more than one account and the fifth time through you were in the account you filed for the federal return.
I think first, find out if you do have more than one account.
Next, presuming you meet system requirements and are using Chrome, run a state review in the account that gave you the ineligible message.
Check this article about state filing when the federal return was submitted separately from the state return.
