turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I live in the usvi and am trying to file for the first time from here. TurboTax says my zip is invalid. Am I unable to use TurboTax this year because of where I live?

I've already paid for the service. How do I get my money back if I can't use TurboTax?
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
ee-ea
Level 15

I live in the usvi and am trying to file for the first time from here. TurboTax says my zip is invalid. Am I unable to use TurboTax this year because of where I live?

CatinaT1
Expert Alumni

I live in the usvi and am trying to file for the first time from here. TurboTax says my zip is invalid. Am I unable to use TurboTax this year because of where I live?

Here is a link: How do I request a refund for my TurboTax product?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies