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Do you have a TurboTax Online account?

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I live in the usvi and am trying to file for the first time from here. TurboTax says my zip is invalid. Am I unable to use TurboTax this year because of where I live?

I've already paid for the service. How do I get my money back if I can't use TurboTax?
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2 Replies
ee-ea
Level 15

I live in the usvi and am trying to file for the first time from here. TurboTax says my zip is invalid. Am I unable to use TurboTax this year because of where I live?

CatinaT1
Expert Alumni

I live in the usvi and am trying to file for the first time from here. TurboTax says my zip is invalid. Am I unable to use TurboTax this year because of where I live?

Here is a link: How do I request a refund for my TurboTax product?

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