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Level 2

Question

Problem with Colorado tax paperwork

Forum|Forum|6 years ago
February 14, 2020
9 replies
0 views

I'm having issues when I run the review on my Colorado return. It says I have an issue with DR1366 line 88. I have nothing to enter on this line. A zero appears in the box, but it won't let me delete the zero to see if that will fix it. How do I fix this?

BillM223

Level 15

Re-open your Colorado interview in TurboTax. Proceed forward until you come to a screen with the heading "Take a look at Colorado credits and taxes".

Scroll down and click on Start (or Revisit) for "Enterprise Zone Credits".

On the next screen "Select All Enterprise Zone Credits That Apply", did you check any of the boxes? If you did, go through the interview again when you hit continue, and clear any fields that are not supposed to have any entries.

If you didn't check any of the Enterprise Zone Credit lines, then I suggest you delete DR1366.

To do that, please do:

*** Desktop***

1. go to View (at the top), choose Forms, and select the desired form. Note the Delete Form button at the bottom of the screen.

*** Online ***

1. go to Tax Tools (on the left), and navigate to Tools->Delete a form

2. delete form(s) DR 1366 (if one) under Colorado

3. Continue with your return (unless you actually had an Enterprise Zone Credit in which case you will have to go back and add it in.

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RandS5_tt

Level 2

Colorado Form DR1366 line 88. A zero is entered in that box. I have tried overiding with .00 as it should be and will not fix it. I also reopened the CO interview and looked at the Colorado credits and taxes and revisited the

"Enterprise Zone Credit" and went through the interview again and still didn't fix it. I then went to Forms and deleted the Form DR1366 and started the interview again and in the review it still says there is a problem with line 88 on Form DR1366. I am to electronic file my Colorado return and am unable because of this problem.

Anonymous

I am having the same exact issue. The field that is zero should be zero, but it won't let me proceed. I have tried both clearing all the checkboxes and fully deleting the form and starting over, but each time I end up with the same error. Guessing this is a bug in the software, please fix.

Greg25

Level 2

Same problem as other with line 88 on Colorado Form 1366. The suggested fix does not work. TurboTax needs to fix.

DaveF1006

Level 15

At his point if you have done all you can, then the only option for you is to print and mail your return.

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RandS5_tt2

Level 2

On the Colorado return review, Form DR1366 line 88 should be 0 and is 0, but the review says there is a problem that needs to be fixed before filing.

I have tried the fix that BillM223, turbo tax expert, suggested and it does not work. Another turbo tax expert said if this doesn't fix the problem that the CO return should be printed and mailed. Colorado says if you are filing this form the return needs to be electronically filed.

So, can this Colorado return be mailed rather than electronically filed??

Caveman1949

Level 2

I ran into this problem also. I printed the Colorado return from Turbotax even though it has an "error." I went to

Colorado Revenue Online https://www.colorado.gov/revenueonline/_/ and entered all the data from the paper return. I had two DR0075EZ Forms so deleting the Form 1366 was not a choice. Colorado forms with DR0075EZ must be e-filed! I was able to attach the forms, and file successfully. The bug in Turbotax is in Line 88 Form 1366 but it is not a bug on the Colorado site. Best of all I did not have to pay the $19.95 electronic filing fee that Turbotax charges.

HackTholo

Level 2

Intuit gets two demerits for this: (1) for not fixing this obvious error and (2) having an error message that doesn't tell you how to *fix* the problem. Infuriating! It's like a Microsoft "help" message - absolutely correct, and absolutely no help.

I'm going to mark it Override and go ahead and file, and since I'm e-filing it should be fine.

Ski_more

Level 2

I have the same issue. This is a problem with TurboTax and they should correct it. I'm going to print the TurboTax CO return and then use the data to file electronically on the Colorado Dept of Revenue site. You can attach the necessary forms for EZ contributions, if that's your situation.

Poor service by TurboTax for not fixing a reported error in their program.

elroyflom

Level 2

Turbotax definitely needs to fix this. Colorado is doing away with this important tax credit.

It's important, because it allows taxpayers to support many charitable enterprises like food banks!

RG59

Level 2

I have changed the form many times to get Turbo Tax to stop saying that I had an error, but since it said it needed to be filed electronically, I paid TurboTax $24.99 (how did someone else say they only paid $19.99??) and each time it is rejected by Colorado. If I have to print and mail it, I would like a refund of my efile charge!!

DoninGA

Level 15

@RG59 wrote:

I have changed the form many times to get Turbo Tax to stop saying that I had an error, but since it said it needed to be filed electronically, I paid TurboTax $24.99 (how did someone else say they only paid $19.99??) and each time it is rejected by Colorado. If I have to print and mail it, I would like a refund of my efile charge!!

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

sschoenstein

Level 2

This is still an issue with Turbo Tax Premier 2020.

It seems like the "error" should be a warning since it tells you that CO requires returns with a DR 1366 to be e-filed.

CarissaM

Level 15

Please try to update your Turbo Tax software, and this should be resolved.

Please click here to view the availability for the state forms.

If you need additional assistance, please click here to contact customer support.

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sschoenstein

Level 2

Updated TT but still get an error on line 88 of Colorado DR 1366. The message is "This return has a completed Form 1366, Enterprise Zone Credit and Carryforward Schedule. The Colorado Department of Revenue requires that an income tax return that includes Form 1366 must be e-filed.". I can't get thru Smart Check without it flagging that as an error.