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[citymill18]

How do I get an N11 tax form? I need it to file my state taxes.

[rjs]

For what state? Hawaii?

For what year? State forms for 2021 are not available yet.

Do you use TurboTax Online or the CD/Download TurboTax software? Or are you looking for a blank form that you can fill out yourself, without using TurboTax?

[citymill18]

For Hawaii 2020 state tax. I used turbotax and it asked me to mail my state taxes beacuse I was claiming a car seat, but it never said to send the N11 form. I'm hoping Turbotax has the N11 form filled out for me because I've never filled one out before, and have no clue what that is. 

I appreciate your help.

[rjs · Accepted solution]

Form N-11 is the main resident tax return form for Hawaii. Form N-11 IS your state tax return. If you mailed your state tax return, Form N-11 is what you mailed.

So why do you think you need Form N-11 now? Did you get a notice from the Department of Taxation telling you to send Form N-11? If so, what they might be telling you is that they did not get your tax return, and they are telling you to file it.

Are you talking about your 2020 tax return or an earlier year? Did you mail your tax return to the state? When did you mail it? What address did you mail it to? Did you mail it with tracking or a return receipt (as you were advised to do back in January)? Do you have confirmation that it was delivered? Do you have a copy of the state tax return that you mailed? The first page should say "Form N-11" in the top left corner.

If you never actually filed your tax return, you have to file it now. If you mailed it to the wrong address, in most cases that's the same as not filing it. Whoever you mistakenly mailed it to might have just thrown it out.

If you purchased Audit Defense for the year in question, call TaxAudit at 877-829-9695, or report your Department of Taxation notice on the TaxAudit.com web site. If you did not purchase Audit Defense, you can get help with your state tax notice from TurboTax at the following link.

We can help you with your tax letter

[citymill18]

I only had my W2, which is what I sent. And I recently called the Hawaii Taxation Dept. to confirm of they received my state taxes (which she told me she received the W2, but that I needed to send the N11 form). I was told the N11 form is the resident form I need to complete my state taxes. And yes this is for 2020, not this years 2021 state taxes. I mailed it via certified mail, on April 7, 2021, to Hawaii Department of Taxation, and yes they received it, however it's not the N11 form, it's a hard copy of my W2 with a copy of the receipt for the childs chair I was trying to claim. Turbo tax advised me 1 of 2 options, I could send payment for my state taxes, or not, and if I didn't I would be told how much I owe and I could pay it when I found out. Unfortunately I've been side tracked with issues in my life and forgot all about me state taxes, until I called today and found out I haven't completed my state taxes. I also didn't sign up for Audit Defense.

[rjs]

So you never actually filed your state tax return. Sending a W-2 and a receipt is not filing a tax return. You have to file it now. That means completing Form N-11 and mailing it to the state.

Follow the instructions in the letter that you received for where to send your completed tax return. Send it by certified mail with a return receipt so you will have proof that they received it. Attach copies of your W-2 and the receipt for the child's car seat, even though you already sent them. Don't count on the Department of Taxation to match up things that were mailed separately. Keep a copy of everything you send.

Note that the deadline for claiming the credit for the car seat is December 31, 2021 (the end of this month, less than 4 weeks from now). So make sure you mail your properly completed and signed tax return in time to make sure that the Department of Taxation receives it by December 31.

You haven't said whether you are using TurboTax Online or the CD/Download TurboTax software. If you are using the CD/Download software, you can simply complete the state tax return in the software and print it for filing by mail. If you used TurboTax Online, you can no longer complete your 2020 state tax return online, because TurboTax Online has switched over to 2021. You have to use the CD/Download software to complete your tax return. The following FAQ has instructions for what you have to do.

How do I finish a prior-year return that I started in TurboTax Online?

(The first sentence of the FAQ says "2017, 2018, or 2019," but it now applies to 2020 also. The text of the FAQ just hasn't been updated.)

[citymill18]

I never received a lettter about my Taxes, I called the Taxation Dept. to verify if they received my state taxes. I also used turbo tax online to do my taxes. I guess now I have to purchase the CD/Download software. Once I purchase it, can it be used on a laptop, unfortunately I do not have a computer?

[rjs · Accepted solution]

The CD/Download TurboTax software can be used on a full Windows or Mac laptop computer. It cannot be used on a tablet, phone, or other mobile device.

Minimum system requirements for TurboTax Windows software

Minimum system requirements for TurboTax Mac software

[citymill18]

I truly appreciate your help, I'll get on top of this immediately. You are a great help! 👍 

Sincerely,

Izzy