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HeatherPLO
Intuit Alumni

Endless loop while trying to download state

@doncor799

 

If none of the above worked for you, please give us a call so we can access your information. 

 

Please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible. 

 

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Endless loop while trying to download state

I found out through the help center phone number that as of January 1st 2022 Tennessee does not have to file a State Tax Form. Thanks for all the help.

Endless loop while trying to download state

Doesn't work for me, a MAC user.

Endless loop while trying to download state

Doesn't WORK FOR MAC OS!!!!!!

Endless loop while trying to download state

I found out that Tennesseans do not have to file state income tax anymore.

SForrestLO
Intuit Alumni

Endless loop while trying to download state

Correct, Tennessee does not have a state income tax. 

 

@doncor799

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ldvldvldv
Returning Member

Endless loop while trying to download state

I am having this same issue with TurboTax 2022. The TTCleanStates.exe pointed to is for TurboTax 2022. Can you send me a link to the TurboTax 2022 version.

 

 

Endless loop while trying to download state

@ldvldvldv 

 

It's not clear as to exactly what you are trying to do.  (or why you are trying to use that particular .exe file)

 

If you have "Desktop" TTX 2022 installed already, the vast majority of most states tax forms will not be available for download until mid-late January of 2023.   (there might be occasional exceptions, but TTX hasn't even posted their 2022 state list yet, and I don't expect they will until....maybe...later in December of 2022...or January 2023)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
ldvldvldv
Returning Member

Endless loop while trying to download state

What happened was that Desktop TTX 2022 showed that the CA state down would be available on 11/17.  It actually let me try to download it. Maybe prematurely for sure. Now it is stuck in the state download loop. The CleanStates executable is supposed to fix that. 

But the Federal still works...

I know, that any version of TT downloaded before January, the early releases are useful for end of year tax planning only. 

 

ldvldvldv
Returning Member

Endless loop while trying to download state

Today TT updated and like magic the "preliminary" state return appeared. 

 

triage
New Member

Endless loop while trying to download state

It is NOT an IRS problem it is TurboTax and no one seems to be able to fix the problem.  Have been on the phone with 4 techs still not working.

DaraLO
Intuit Alumni

Endless loop while trying to download state

You've posted on an old thread.  Please reply and give us detail about the issue(s) you're personally experiencing.

 

@triage 

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fols1
New Member

Endless loop while trying to download state

I am having same issue in TT Desktop 2022. State of CA download is not working. I am using Macbook. 

TY21_StateClean_Tool only works for windows. Need solution for Mac ASAP.

KatrinaLO
Intuit Alumni

Endless loop while trying to download state

Please see this TurboTax Help Article for assistance with downloading in MAC. Please scroll down in the information to view the link for Mac.

 

@fols1 

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fols1
New Member

Endless loop while trying to download state

The TT 2022 software installed on MAC successfully and I am able to complete the federal return. But not able to add state of CA. In "Here are the states you've downloaded", it shows California. When I check the box next to California, "Download Now" button activates. After I click download now, the pop up goes away, but nothing happens and I still don't see California in TT.

 

The links provided in earlier response do not address this specific issue.

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