Military Discount

[matthewstogbauer]

Why is Turbo tax charging me even after I input all military correctly and telling me just because we have student loan interest we need to pay now?  This has never been an issue previously.  I have used your product over 2o years.  Why should I pay over $200 suddenly to file this year when it has always been free for military in the past?

[DoninGA]

A student loan interest payment does not negate the military discount. 

If you are only using one of the TurboTax online editions of Free, Deluxe or Premium there will be no charge.  If you use any of the Live editions those are not free for you to use and you will be charged.

In the My Info section of the program, when entering your personal information on the screen Let's check for some other situations you must select Active duty military and Enlisted.  You are also asked Which combat zone or hazardous duty area did you serve in during 2025? and Where were you stationed?

After you have entered your military W-2 you are asked Is this W-2 for work you did as active duty military? answer Yes and continue

In the File section of the program on Step 1 you should see a $0 for your Subtotal for the fees.

What TurboTax online edition are you using?

See this TurboTax support FAQ for how to view your TurboTax account fees - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...

[SteamTrain]

@mmm...$200 to file sounds like you've selected one of the LIVE help versions....that selection isn't free.

You can probably remove that if you didn't actually use an Assisted helper

How do I remove TurboTax Expert Assist?