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Libby3
Returning Member

Can I enter an expiration date for your credit card that is 09 (September) or higher?

You order form does not allow an expiration higher than 08 (August) in the dropdown selection. How to you get past this?
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4 Replies

Can I enter an expiration date for your credit card that is 09 (September) or higher?

Are you sure you are not inputting the year and not the month of expiration. 

Libby3
Returning Member

Can I enter an expiration date for your credit card that is 09 (September) or higher?

There are two drop down boxes. One for month and one for year. It accepts the year (2027) without a problem. The drop-down box for month will only accept months 01 to 08. It will not accept any month over 08. 

CatinaT1
Expert Alumni

Can I enter an expiration date for your credit card that is 09 (September) or higher?

And there isn't a way to scroll down past the 8? Can you send a screenshot?

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Can I enter an expiration date for your credit card that is 09 (September) or higher?

Today March 27th 2024 , the TurboTax Desktop and other product Purchase form for Credit Card Information continues to NOT allow the purchaser (me ) to select credit card expiry months between 9 and 12.  As a result,    I CANNOT order my 2023 TurboTax Desktop product using my preferred USA credit card.

 

There must be many other customers having this problem.

Please upgrade this problem to have it fixed ASAP.

 

Thanks

David Sommer

Retired IRS Enrolled Agent

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