Get your taxes done using TurboTax

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How do I see my invoice?

I want to speak to a live turbo tax expert. I had full service.

turbo tax e-file now?

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I need an answer to my question. You are billing me $75.97 for something I now find out won't work on my iMac.

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Hi, I bought TurboTax 2025 premier from Sam's club in February, but I've misplaced the box so I don't have the code. Sam's club wasn't able to help... What are my options?

how do I amend my estimated tax payments for prior year

I did not file from 2020 -2024. I went to another tax company because they know me but they said they couldn't do back taxes.

My son went to the IRS site and recieved pending approval for a payment plan. When trying to E-File his return there is no option to submit with a payment plan, so he had to submit using the pay with check option.   Version ;  025.000.0290

I understand that only five federal tax returns can be filed electronically with the purchase of TurboTax Deluxe (Desktop version). Therefore, I purchased two separate key codes for TurboTax Deluxe, each costing approximately $65. I do not prepare taxes for hire, nor do I receive any payment for my services; I solely prepare returns for myself, my family, and close friends. I have used the first purchased key code for TurboTax Deluxe and successfully filed five returns electronically. However, when I attempted to install the second key code on my desktop computer, I encountered an issue because the same TT Deluxe version is already installed. I would prefer to continue using my desktop computer to complete the remaining three or four tax returns I need to file, if possible. Having the ability to do this would allow me to keep all returns on one computer for easy access and storage. While I do have an old laptop that I could use, I would rather not rely on it. Since I have pai

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I was testing and getting practice with TurboTax Online for future considerations once TTax for Mac is not supported.

where id the description field that identifies if a dependent is causing a rejected return?

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I purchased TurboTax 2025 Home & Business from Costco. I downloaded the installation file from InstallTurboTax.com without issues. Installation succeeds regardless of running installation either in admin mode or not.  However, after installation, when I start TurboTax 2025, I get an error message saying "We've hit a snag activating your product...". This error message shows up BEFORE the screen asking for the activation key comes up. So the issue could not be with a bad activation key. See the below picture.  I tried troubleshooting this myself following the directions at Troubleshoot TurboTax Desktop for Windows issues but to no avail. I called the TurboTax support line, and spent 6hrs with an agent and a supervisor trying to fix the issue. I shared my screen with them so that they could see exactly what I was doing. They tried many different things, but nothing worked. They even asked me to take my screen resolution down to 1280x1024 but that fa

Turbo Tax is not calculating the Senior "Bonus" deduction correctly on my tax return.  Perhaps it is because of the instructions on LIne 35 (PART V) which say to subtract $600 from line 34.  This is not correct because the return in question has MFJ with both taxpayer ove 65.  This means that they are entitle to a $12000 enhance deduction.  With line 34 indicating the phase out amount, line 35 should subtract this amount from $12000 dollars to arrive at the correct enhanced deduction.  It does not do this.  You do not lose, or have phased-out,  6% of the entire amount (that is over $150000) and then multiply it by two (2) to arrive at the enhgcnce deduction.  The $6000 bonus deduction is a "per person" deduction which either needs to take 1/2 of the amount over $150000 and then multiply by 6% (Line 33), or take 1/2 of the line 34 amount and then subtract it from $6000.  Then multiply this result by two (2).   

Tax return end file won’t load

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Hi, TT is apply an $891 2024 refund to my 2025 return... but when I look at my 2024 return, my overpayment was $468.  I have no idea where it is getting $891 from... where do I change it? Thanks Tom

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IRS says amount of taxable social security was calculated wrong and refers to Publication 915.  They added my full SSA to income and increase the amount of tax owed.  Turbo tac did not include the SSA in my income.  I filled in everything correctly and my refund was reduced by the amount of additional taxes.  Is IRS right or turbo tax ?