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Level 1
May 23, 2026
Question

i keep getting this error message when trying to finalize state tax "Hmm, looks like we hit a slight snag in this sectionLet's get you back to your taxes."

  • May 23, 2026
  • 1 reply
  • 633 views
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1 reply

RachelW33
Alumni - Expert
Alumni - Expert
May 24, 2026

To get past this error message, you should sign out of your account, clear your browser's cache and cookies, and then sign back in and try again.  

 

If the issue persists, here are some additional things to try: 

  • Try another browser
  • Try another device
  • Use a private or incognito window
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