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I am trying to understand why I am being charged for Expert Assist right before filing when I did not use any expert help and did everything myself. 
TO REMOVE TURBOTAX LIVE https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US    HOW CAN I DOWNGRADE TO A LOWER VERSION http... See more...
TO REMOVE TURBOTAX LIVE https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US    HOW CAN I DOWNGRADE TO A LOWER VERSION https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=m6ilzady     WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION   The information that you can enter in Free Edition is pretty limited now.  Thanks to the tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.   If you started in the Free Edition and entered any data that required any extra forms or schedules, you have to upgrade to a paid version and if you are watching the screens carefully you are alerted to the upgrade.       TurboTax Online: Important Details about Filing Simple Form 1040 Returns If you have a simple Form 1040 return only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan interest), you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of taxpayers are eligible. Examples of situations included in a simple Form 1040 return (assuming no added tax complexity): W-2 income Interest, dividends or original issue discounts (1099-INT/1099-DIV/1099-OID) that don’t require filing a Schedule B IRS standard deduction Earned Income Tax Credit (EITC) Child Tax Credit (CTC) Student loan interest deduction Taxable qualified retirement plan distributions   Examples of situations not included in a simple Form 1040 return: Itemized deductions claimed on Schedule A, like charitable contributions, medical expenses, mortgage interest and state and local tax deductions Unemployment income reported on a 1099-G Business or 1099-NEC income (often reported by those who are self-employed, gig workers or freelancers) Stock sales (including crypto investments) Income from rental property or property sales Credits, deductions and income reported on other forms or schedules        How can I see my TurboTax  fees?  https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k   If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :   Remove Premium Services Remove MAX Defend & Restore Remove a state Remove PLUS Help & Support Remove Pay With Your Refund     Or—-Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site   https://apps.irs.gov/app/freeFile/     No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh  
There is no actual "deduction" for educational expenses. Some expenses do count for claiming an education tax credit. Room  and board (including rent) do not count.   Room  and board (including r... See more...
There is no actual "deduction" for educational expenses. Some expenses do count for claiming an education tax credit. Room  and board (including rent) do not count.   Room  and board (including rent) do count toward keeping a 529 plan distribution tax free.     
The free edition has special rules.  If these conditions are not met, there will be a cost for the software. If you have a simple Form 1040 return only  The most common exceptions are ... See more...
The free edition has special rules.  If these conditions are not met, there will be a cost for the software. If you have a simple Form 1040 return only  The most common exceptions are No forms or schedules except as needed to claim the Earned Income Tax Credit,  Child Tax Credit,  Student loan interest, and  Schedule 1-A,  See the TurboTax guide regarding Details about Filing Simple Form 1040 Returns
My 1099 DIV - box 12 has $ 1682.71. I live in VA. I calculate exempt-interest dividends from VA is $32.64 and Multiple States is $1650.07. I put it as VA and Multiple States when TurboTax asks for wh... See more...
My 1099 DIV - box 12 has $ 1682.71. I live in VA. I calculate exempt-interest dividends from VA is $32.64 and Multiple States is $1650.07. I put it as VA and Multiple States when TurboTax asks for where the exempt-interest dividends from. The $32.64 should be subtracted from VA income and $1650.07 should be added from VA income automatically when it's carried over to VA tax return right? Why I see the AGI is the same as Federal level and there's no subtraction or addition for these amounts on my VA tax? Is there a glitch in TurboTax or do I need to add/subtract manually in VA tax? Thank you.
What is the amount in box 1 of each of the Forms 1099-R and what is the year of the form?
What are your questions?  Please provide as much detail as possible. 
To call TurboTax customer support https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh
What is the status of your federal tax refund on the IRS website? - https://www.irs.gov/refunds
I am assuming you mean you received your Green Card?    You would be considered a Dual Status Resident.    This means, you will report your income earned after you became a resident on your f... See more...
I am assuming you mean you received your Green Card?    You would be considered a Dual Status Resident.    This means, you will report your income earned after you became a resident on your form 1040.  Your return will need to be printed and mailed with the 1040NR attached and dual status written across the top.    For the income you earned prior to meeting the substantial presence test, you would report on 1040NR.  TurboTax does not support the 1040NR, however Sprintax.com does.    Income you received prior to arriving in the US would not be taxable to the US, if you were not a US Resident or Green Card Holder.     Note:  As a Dual Status resident, you cannot claim the standard deduction, you will need to take the itemized deductions   How should I file my taxes as a dual-status alien?
Because you're amending a 2024 tax file, you should have the 2024 desktop software. One of the initial screens says Continue Your 2024 Tax Return. In the bottom left it will have a box [Amend a F... See more...
Because you're amending a 2024 tax file, you should have the 2024 desktop software. One of the initial screens says Continue Your 2024 Tax Return. In the bottom left it will have a box [Amend a Filed Return] Select this and continue from there.
I filed in mid-February and have not received my refund yet, never has it taken this long before.  Why is SBTBG involved at all?  Seems this is causing problems.
What is the status of your tax refunds on the IRS and State websites?   If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds If acc... See more...
What is the status of your tax refunds on the IRS and State websites?   If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...
  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   ... See more...
  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx   Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US   https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf       SAVE YOUR TAX RETURNS ! EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc In order to transfer a past year return to the new return you need the tax file   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl   NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.    
If you are paying for any part of your health insurance premiums by paying out of pocket, you can enter those amounts as a medical expense.   If you receive Social Security benefits, your Medicar... See more...
If you are paying for any part of your health insurance premiums by paying out of pocket, you can enter those amounts as a medical expense.   If you receive Social Security benefits, your Medicare is deducted from your SS.   When you enter the SSA1099 for your Social Security, the amount paid for Medicare flows automatically to the medical expense section of the software, so do not enter it again.     MEDICAL EXPENSES The medical expense deduction has to meet a rather large threshold before it can affect your return. The amount of medical (including dental, vision, etc.)  expenses that will count toward itemization is the amount that is OVER 7.5% of your adjusted gross income. You should only enter the amount that you paid in 2025—do not include any amounts that were covered by insurance or that are still outstanding.  Of course, your medical expenses plus your other itemized deductions still have to exceed your standard deduction before you will see a difference in your tax due or refund.   To enter your medical expenses go to Federal>Deductions and Credits>Medical>Medical Expenses       2025 STANDARD DEDUCTION AMOUNTS SINGLE $15,750  (65 or older/legally blind + $2000) MARRIED FILING SEPARATELY $15,750  (65 or older/legally blind +1600) MARRIED FILING JOINTLY $31,500  (65 or older/legally blind + $1600) HEAD OF HOUSEHOLD $23,625 (65 or older/legally blind + $2000)  
TurboTax completed my 5695 and e-filed but by the time the form got to the IRS, the QMIN was blank. So, they rejected it. I will have to submit by mail. 
What are you looking at when you say "everything is zero?"   What income have you entered?   Have you entered some income from a W-2 for working?   Or have you entered some self-employment income?   
We are offering 40% off all TurboTax Online products, including DIY and Tax Expert services, through April 8, 2026.   Thank you for choosing TurboTax.
I suggest you use the solution you found.  The 1099-Q section still has problems.   Did you enter room & board as expenses. Although R&B doesn't qualify for the AOTC, it does qualify for a 529  d... See more...
I suggest you use the solution you found.  The 1099-Q section still has problems.   Did you enter room & board as expenses. Although R&B doesn't qualify for the AOTC, it does qualify for a 529  distribution.  You may be able to just skip entering the 1099-Q.    If you already included R&B, you may even want to consider paying a little tax on the 1099-Q in order to get the full AOTC.  In your case, the numbers may be small enough not to bother with.  See sample calculation below. _____________________________________________________________________________________________ Qualified Tuition Plans  (QTP 529 Plans) Distributions General Discussion It’s complicated. For 529 plans, there is an “owner” (usually the parent), and a “beneficiary” (usually the student dependent). The "recipient" of the distribution can be either the owner or the beneficiary depending on who the money was sent to. When the money goes directly from the Qualified Tuition Plan (QTP) to the school, the student is the "recipient". The distribution will be reported on IRS form 1099-Q.  The 1099-Q gets reported on the recipient's return.** The recipient's name & SS# will be on the 1099-Q. Even though the 1099-Q is going on the student's return, the 1098-T should go on the parent's return, so you can claim the education credit. You can do this because he is your dependent. You can and usually should claim the tuition credit before claiming the 529 plan earnings exclusion (unless your income is too high).  The American Opportunity Credit (AOC or AOTC) is 100% of the first $2000 of tuition and 25% of the next $2000 ($2500 maximum credit). The educational expenses he claims for the 1099-Q should be reduced by the amount of educational expenses you claim for the credit. Room and board (R&B) are also qualified expenses for the 529 distribution, but not the AOC (R&B are also not qualified expenses for a scholarship to be tax free). But be aware, you can not double dip. You cannot count the same tuition money, for the tuition credit,  that gets him an exclusion from the taxability of the earnings (interest) on the 529 plan. Since the credit is more generous; use as much of the tuition as is needed for the credit and the rest for the interest exclusion. Another special rule allows you to claim the tuition credit regardless of whose money was used to pay the tuition. In addition, there is another rule that says the 10% penalty is waived if he was unable to cover the 529 plan withdrawal with educational expenses either because he got scholarships or the expenses were used (by him or the parents) to claim the credits. He'll have to pay tax on the earnings, at his lower tax rate (subject to the “kiddie tax”), but not the penalty.   Total qualified expenses (including room & board) less amounts paid by scholarship less amounts used to claim the Tuition credit equals the amount you can use to claim the earnings exclusion on the 1099-Q.  Example:   $10,000 in educational expenses (including room & board)    -$3000 paid by tax free scholarship***    -$4000 used to claim the American Opportunity credit  =$3000 Can be used against the 1099-Q (on the recipient’s return)   Box 1 of the 1099-Q is $5000 Box 2 is $2800 3000/5000=60% of the distribution is qualified, so 40% of the earnings are taxable 40% x 2800= $1120 There is  $1120 of taxable income (on the recipient’s return)   **Alternatively; you can just not report the 1099-Q, at all, if your student-beneficiary has sufficient educational expenses, including room & board (even if he lives at home) to cover the distribution. You would still have to do the math to see if there were enough expenses left over for you to claim the tuition credit. Again, you cannot double dip!  When the box 1 amount on form 1099-Q is fully covered by expenses, TurboTax will enter nothing about the 1099-Q on the actual tax forms. But, it will prepare a 1099-Q worksheet for your records, in case of an IRS inquiry. On form 1099-Q, instructions to the recipient reads: "Nontaxable distributions from CESAs and QTPs are not required to be reported on your income tax return. You must determine the taxability of any distribution."  ***Another alternative is have the student report some of his scholarship as taxable income, to free up some expenses for the 1099-Q and/or tuition credit. Most people come out better having the scholarship taxable before the 529 earnings. A student, with no other income, can have up to $15,750 of taxable scholarship (in 2025) and still pay no income tax. 
Where do i add medical expenses?