At this point, this situation has become genuinely unacceptable. Many of us have been stuck for weeks with the same Oregon/1099‑Q error, and TurboTax has not provided a clear update, a working fix, o...
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At this point, this situation has become genuinely unacceptable. Many of us have been stuck for weeks with the same Oregon/1099‑Q error, and TurboTax has not provided a clear update, a working fix, or even a realistic timeline. Multiple users — myself included — have spent hours on chat or phone support only to be told different explanations with no resolution. The fact that this issue persists after federal filing and after paying TurboTax’s full fee makes this even more frustrating. I expect TurboTax to treat this as more than a minor bug. Your customers are unable to file required state returns because of a TurboTax software failure, not user error. A partial refund for the state filing portion is not enough given the time, stress, and financial impact this delay has created. TurboTax should either fix this immediately or refund the entire amount we paid, and provide complimentary service for next year as a gesture of good faith. We need real communication, real ownership of the issue, and real urgency — not silence. Please escalate this to someone who can actually resolve it. @AmyC