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Thanks.  I should have specified that I was using the online version of Turbo Tax. I switched to the desktop version and was able to find the tax credit question listed in the state return. I could not find that tax credit question using the online version. I also searched for the M1LTI form in the online version and got no answer returned.

Post from an Employee Tax Expert, today,  at another thread, on this same topic: "This is currently being investigated and we are informed that the issue should be fixed during the upcoming update this Friday, February 13.  Please check back after February 13 to confirm whether or not you are still having issues with this."

@shadymg I spoke with Merrill this morning they said it was a known issue on the Turbotax side who told Merrill they are working for a fix "later this week" so I think it is a case of waiting a few days and hopefully this gets resolved, there is nothing to indicate from either company that Merrill has been removed as an import partner.   be great if we could hear that from the Intuit staff here tho.

sounds like a lot of the "solutions" they have been suggesting to me. i like the idea of leaving out the 1099Q altogether if you know you used it for legit college expenses, but don't like that this worked just fine in 2022, 2023, and 2024 when I first started using 529 savings with my older son. I've been using TT for 20+ years and it's a bummer that i will have to bail and find another solution going forward unless they fix this quickly.

@shadymg wrote: .....if Merril Edge has been removed as a partner is all.  Everyone is hoping that's NOT the case. I think it would be disastrous for Merrill to stop partnering with Intuit with respect to import functionality. Also, if they do that with Intuit, then what about H&R Block?   I think this could be simply a matter of understaffed and overworked and, thus, things get delayed.

The AI assist should only take up a small portion on the right side of the screen.  And you can close the AI screen by clicking on the X in the top right of the AI window.  Sounds like you need to change your web browser to either Google Chrome or Microsoft Edge. This is what a normal online program screen looks like with the AI active.  

Here's what I see on my TurboTax Online Screen.  The AI portion (if you click Help at the top) is on the right-third of the screen.  If you could share a screenshot of what you're seeing, we'll try to help.   @moderatetaxfiler   

Yes, you would need to enter all of the donations made in 2025 on the 2025 return to make use of the 5-year carryover period. If you determine that you have more than you would use in 5 years, then you could opt not to enter the excess donations.   If you anticipate making another large donation in the future, it may be easier to make donations annually.   See this tax tips article for more information about charitable contribution deductions.   See this help article if you need to enter carryover donations from a previous year when you didn't use TurboTax.  

After all of the trouble shooting you have already done, my only suggestions are to try one of the following:   1. Contact Customer Customer Support.  For information see the following TurboTax Help Article: How do I contact TurboTax? 2. Use TurboTax Live.  See the following TurboTax Help Article:   Can I use TurboTax Live on my mobile phone or device? 3.  Switch from the phone App to a PC.  If you don't have a computer there are several options to gain access.  Public libraries have computers that are free to use.  The FedX Store and the UPS both have computers that you can use for a fee.  All these options have internet connections.        

@lennar0719    There is a new Pop-up you have to allow:   TT is asking to 'Look for and connect to any device on your local network'   If you don't alow it...then nothing imports, even if it initially said "Successful".

On Turbotax H&B for Mac: go to "search topics" the "EasyStep" menu and enter "itemized deductions" and you'll get an option for "itemized deductions, choosing." This will take you to a window showing your itemized deductions in comparison with the standard deduction and will also allow you to "change your deduction." 

Thank you for clarifying your situation.  This is currently being investigated and we are informed that the issue should be fixed during the upcoming update this Friday, February 13.  Please check back after February 13 to confirm whether or not you are still having issues with this.