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@khanlari_mahsa    For the sates that do not have an income tax, you leave the state-related boxes entirely EMPTY. So on a 1099-INT, you make boxes 15, 16 &17 entirely empty in the tax software.  no numbers..no zeros....empty/blank

Follow the below guidance based on which TurboTax platform you're using (desktop or online):   TurboTax Online   Go to the screen: Based on what you told us, [either Standard Deduction or Itemizing deductions] is right for you, and select Change my deduction. On the Which deduction do you want to take this year? popup, you'll see the dollar value of each deduction type. Select the type of deduction you want and select Continue twice.   TurboTax Desktop   Open or continue your return. Select Federal Taxes. If using Home & Business, select Personal. Select Deductions & Credits. When asked how you want to enter your deductions and credits, select I'll choose what I work on. Scroll all the way to the bottom of the Your 2025 Deductions & Credits screen and select Done with Deductions. Continue until you see The Standard [or Itemized] Deduction is Right for You! Select Change my deduction and choose which one you'd like. Select Continue to apply any changes. TurboTax article - How do I change from the standard deduction to itemized (or vice-versa)?

There are no plastic CD's this year.  The desktop download is a download.   2025 TURBOTAX   DOWNLOAD (This requires a full PC or Mac—-cannot be used on a mobile device)   https://turbotax.intuit.com/personal-taxes/cd-download/   You can also purchase the desktop download from various retailers such as Costco, Amazon, Walmart, Best Buy, Staples, Sam’s Club, etc. etc. etc.   This link Where can I obtain authentic TurboTax software? has a list of authorized TurboTax resellers.   When you use desktop software, there is an additional fee to e-file a state return.  You can avoid that fee if you print, sign and mail the state return.    https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609       https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-system-requirements-turbotax-windows/L8ZSsGqF1_US_en_US?uid=lph06daf  

@Newell4969    You cannot use the "Online" software for 2024 taxes now.  It's for 2025 only.   You have to buy, download and install the desktop software for 2024 on a FULL MAC or Windows computer....prepare it there and Print-Mail it in yourself.   File Your 2024 Prior Year Taxes with TurboTax Desktop

Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

We anticipate the depreciation calculations within the software should be updated after February 13, 2026. Our tech team is working hard to release the updates before that date.    Please be aware that this update will affect depreciation for Schedule E (Rental Properties) only. Schedule C (Self-Employment) was updated previously and should be working in all versions of TurboTax.

If the “Payer’s state ID number” box on 1099-R shows a state abbreviation only, enter exactly what appears on the form. Don't create a number. This doesn't affect your federal return, and rarely affects your state return, if the state and any state taxes withheld are entered correctly.

The additional senior deduction enacted due to the One Big Beautiful Bill Act (OBBBA) is not reported as part of the standard deduction on your tax return.  Instead, you will see it included on Form 1040 line 13b.     Amounts shown on line 13b can be traced back to Schedule 1-A line 38 where the total Enhanced Deduction for Seniors is calculated.