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Can you tell me how to go about this do this? Instead, you could allow the non-custodial parent to claim the children.  Non-custodial parents are allowed to claim the child tax credit, but not the Earned    cause every where I go  says I can’t they said have bio dad claim but can’t when they pass away . Just trying to figure out if just stuck with nothing cause I  get Ssi just live with my bf who get income and my two child not his and support more then 50 percent of their expenses 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.   To call TurboTax customer support https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

Online does not have a version called Premier.   Online has Deluxe and a higher more expensive version called Premium.    You do not have forms mode with any online TurboTax software.  Forms mode is a feature of only desktop download software including desktop Deluxe, desktop Premier or desktop Home & Business.   With online, you can preview your Form 1040 and Schedules 1, 2, or 3   PREVIEW 1040   https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-return-filing/L77WCkvnu_US_en_US?uid=m681fkhr     AFTER you pay your online fees, you have the ability to print the return before filing to review it and to see the other forms and schedules. https://ttlc.intuit.com/community/printing/help/can-i-print-a-copy-of-my-turbotax-online-return-before-i-file-it/00/26244    

see https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/access-manage-personal-data-intuit-account/L8nCbA0px_US_en_US   you may get a message that the download request may take up to 15 days process (mine was 6)

@zumadog49    If you are on a Windows computer now...check to see if you have a OneDrive cloud account. Depending on how you have it set, a file might be removed from your computer, but kept in the cloud storage, after 30 days not being used. I've set mine up to "Always Keep On This Device", though they still get backed up in the cloud

This is currently happening to me where I am at the filing stage and it says "check my return" and then shows me tax return amount and then goes to the "products page" to see if I will pay. I opt for the free version, and then it starts all over again at "check my return". I do this about three times and then I get logged out.  Would love assistance with this. I've tried all the listed solutions above: different browser, incognito browser, clearing cookies and cache and still it logs me out. Feels like a website glitch.

You don’t report that directly.  She can deduct the actual expenses no matter how or from where she paid them.    If you are a sole proprietor or self employed, you don't account for cash, money or loans you put into the business. The schedule C is all your personal income and expenses in the first place. Doesn't matter what account the money came out of. It is not income or an expense. You just enter the gross income you received and actual expenses you paid. If you paid for something you can take the expense. Doesn't matter how you paid it. You deduct the money you put in to the business by entering the expenses you used it for.

No one else has access to your tax return or to your account.  You will have to look over your 2024 return for yourself and see what YOU entered as the school district number---look in the worksheets that are part of the pdf of the return.     You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery     Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     hhttps://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US?uid=m6gufxei     https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf       SAVE YOUR TAX RETURNS ! EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc In order to transfer a past year return to the new return you need the tax file   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl   NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.              

Hi - Thanks for your repsonse.  Please resend the instructions PM.  When I saw the case number was missing and saw a second PM, I deleted the first one expecting the full email instructions with case number, but you only included the case number without instructions.  My mistake for being too quick on the delete function.  Thanks.