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March 13, 2026
2:50 PM
@HikingTaxGuy wrote: If you are doing a backdoor ROTH don't use TurboTax online, you have to use the Desktop version. buy the Desktop and don't fool around with the crappy Online version. ...
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@HikingTaxGuy wrote: If you are doing a backdoor ROTH don't use TurboTax online, you have to use the Desktop version. buy the Desktop and don't fool around with the crappy Online version. In my opinion, nobody should buy the crappy Online version. It is a stripped-down version with less capabilities and often costs more than the desktop/downloaded version.
March 13, 2026
2:49 PM
1 Cheer
I deleted my Cookies in Chrome from "All Time" and changed my Merrill password twice (not sure if the cookies caused the problem or changing the password twice fixed it) but IT WORKED! I had tried ...
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I deleted my Cookies in Chrome from "All Time" and changed my Merrill password twice (not sure if the cookies caused the problem or changing the password twice fixed it) but IT WORKED! I had tried for days to connect and got the dreaded 590 error. Hope that helps!
March 13, 2026
2:48 PM
You filed an individual tax return not a business return. The "individual" does not indicate the filing status, simply the entity. Nothing to correct. You are in good shape.
March 13, 2026
2:48 PM
Why or where do you need last year’s taxable Social Security amount? Sorry for your loss. My husband died in 2023. When did your husband pass? Did you start a new account and new return f...
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Why or where do you need last year’s taxable Social Security amount? Sorry for your loss. My husband died in 2023. When did your husband pass? Did you start a new account and new return for yourself? You can file a Joint return as normal the year they passed. For the next two years following a husband's or wife's death, the surviving spouse can file as a qualifying widow or widower if they have a qualifying child. That basically lets you continue to use the same tax brackets that apply to married-filing-jointly returns. After the year of death if you don't have a child you file as Single. To file Single you need start over with a new return and new account. And don't transfer from the Joint return.
March 13, 2026
2:46 PM
You live in CA and CA taxes all income you receive from everywhere in the world. People move all the time so tax law goes by residency for where did you live when income was received.
Yes, CA does...
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You live in CA and CA taxes all income you receive from everywhere in the world. People move all the time so tax law goes by residency for where did you live when income was received.
Yes, CA does also offer tax credits for income earned in another state that is also taxed. This is not your situation.
March 13, 2026
2:45 PM
Thanks much! Found it.
March 13, 2026
2:44 PM
1 Cheer
We would like to take a closer look at this issue. In TurboTax Desktop, click ONLINE at the top and 'Send Tax File to Agent' to submit a sanitized copy of your return for review (all personal info r...
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We would like to take a closer look at this issue. In TurboTax Desktop, click ONLINE at the top and 'Send Tax File to Agent' to submit a sanitized copy of your return for review (all personal info removed).
In TurboTax Online, select Tax Tools > Tools > Share My File with Agent from the left-side menu.
Post your Token Number here.
@Johnny_B
March 13, 2026
2:43 PM
Apparently the work around is by using the step by step view. Once I completed the questions via step by step the credits were calculated.
March 13, 2026
2:43 PM
My husband passed away the year in question, but our taxes were filed jointly that year.
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March 13, 2026
2:38 PM
TurboTax does not use the depreciation "tables" for depreciation (unless you go into the "Forms" and specifically tell it to use the "tables"). It uses a mathematical method that results in extra-hi...
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TurboTax does not use the depreciation "tables" for depreciation (unless you go into the "Forms" and specifically tell it to use the "tables"). It uses a mathematical method that results in extra-high depreciation when the business percentage goes up, and and extra-low depreciation when the business percentage goes down. There is no way to see the actual calculation. If TurboTax (and several other major software brands) is doing the correct order of calculations, that is correct when using that method. If you don't want to use that method and you are using the desktop/downloaded version of TurboTax, you can go into the "Forms", find the "Asset Entry Wks" and scroll WAY down to the bottom and check the box to use the IRS "tables".
March 13, 2026
2:37 PM
You should select the format of the date that appears on your state ID - most are MM/DD/YYYY. Also be sure that you are entering the issue date and the expiration date in the correct fields as rever...
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You should select the format of the date that appears on your state ID - most are MM/DD/YYYY. Also be sure that you are entering the issue date and the expiration date in the correct fields as reversing those will cause an error.
If you still encounter issues with this, please reply back with as much detail as possible about the issue you are seeing as that will help us to better help you.
March 13, 2026
2:36 PM
I bought Intuit TurboTax Deluxe Federal State License 2024 for the first time last year, and made a mistake by filing my taxes using TurboTax online, so I didn't use the license code. This year, I bo...
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I bought Intuit TurboTax Deluxe Federal State License 2024 for the first time last year, and made a mistake by filing my taxes using TurboTax online, so I didn't use the license code. This year, I bought two Intuit TurboTax Deluxe Federal State License 2025 since my son needed to file his taxes too, and only one of the two license codes was used. Can I still use the unused license codes for 2026? Thank you
March 13, 2026
2:35 PM
I have a farm, operated as an LLC, and report its income/expenses on Schedule F. For many years I have used Turbotax Home & Business edition. The farm showed a loss for several years resulting in the...
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I have a farm, operated as an LLC, and report its income/expenses on Schedule F. For many years I have used Turbotax Home & Business edition. The farm showed a loss for several years resulting in the accumulation of a significant Qualified Business Loss which Turbotax is reporting on Form 8995. In 2025 the farm finally generated a significant profit. I expected the losses carried forward from previous years would be available to reduce the 2025 profit, but the full amount of income calculated on Schedule F is reported on the 1040 as income for 2025. Adding to the pain, the total Qualified Business Loss carryforward (Form 8995 Line 16) has been reduced by the amount of qualified business income shown on Form 8995 Line 2 (as a result of the Line 16 instruction to combine lines 2, a positive number, and 3, a negative number). To further magnify the pain, it appears that if there had been no loss carried forward I would have been able to take a qualified business income deduction equal to 20% of the 2025 total farm income. So prior losses mean that I now pay more tax. Can this be correct? Or is something being missed somewhere? The Schedule F in the Turbotax view form mode shows pages called Carryovers to 2025 Smart Worksheet including columns labeled QBI with lines for losses, but all of those lines are blank. The IRS information (https://www.irs.gov/newsroom/qualified-business-income-deduction ) indicates that I qualify for the deduction equal to 20% of the farm profit, but it is not being reflected in Turbotax.
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March 13, 2026
2:34 PM
1 Cheer
@RETIREDGRANDDAD wrote: I was wondering if it would simplify things if I were to attach the 1009S to my return with an explanation The IRS will not look at anything that you attach.
March 13, 2026
2:33 PM
Thank you But I've already been doing this many many times and it still reverts back to the standard deduction. I have checked for updates in turbotax As well as on my computer and have rebooted and ...
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Thank you But I've already been doing this many many times and it still reverts back to the standard deduction. I have checked for updates in turbotax As well as on my computer and have rebooted and still It won't allow me to change to the itemized deduction Option !
March 13, 2026
2:32 PM
I believe that a logic flaw in TurboTax's education credit interview is causing users to be incorrectly assigned only the Lifetime Learning Credit (LLC) instead of the American Opportunity Credit (AO...
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I believe that a logic flaw in TurboTax's education credit interview is causing users to be incorrectly assigned only the Lifetime Learning Credit (LLC) instead of the American Opportunity Credit (AOC), resulting in a significantly smaller and less favorable tax credit. Financial Impact AOC: Up to $2,500, with 40% refundable (up to $1,000 back even with no tax liability) LLC: Up to $2,000, entirely non-refundable I am worried that users affected by this bug are leaving real money on the table. The Broken Assumption TurboTax seems to treat two distinct facts as equivalent: "This is not your first year of college" is being used as a proxy for "You have previously claimed the AOC or Hope Credit" These are not the same. A student can be in their second, third, or fourth year of college and have never claimed the AOC because they didn't know it existed, weren't informed by the software, or filed incorrectly in a prior year. Steps to Reproduce The Issue Begin the education deduction credit section Select "No" when asked if this is your first year of college When asked how many times you've claimed the Hope Credit or American Opportunity Credit, leave the defaults at 0 Continue through the questions Observed result: User is placed on the LLC Expected result: A user with 0 prior AOC claims should still qualify for the AOC regardless of what year of school they are in — the software should not assume prior claims based on school year alone. Contributing UX Problem The question about prior Hope/AOC claims provides no in-context explanation of what those credits are. There is no tooltip, no "learn more" link, and no inline definition unless you manually use the help chat to the right. A user who has never encountered these terms has no way to answer accurately, they will default to 0 out of uncertainty not even realizing this. Additionally, TurboTax has access to prior year return data for returning users right? The software could cross-reference that data to pre-populate or at least verify this answer rather than relying on user recall of tax terminology they may not understand. Suggested Fixes Add tooltips explaining the AOC and Hope Credit at the point of the question For returning TurboTax users, cross-reference prior returns to pre-populate the number of prior claims If prior return data is unavailable, add a prompt such as: "Not sure? We can help you check your prior return" Thank for your time and attention on this potential issue.
Topics:
March 13, 2026
2:32 PM
Thank you for replying.
March 13, 2026
2:30 PM
There was an issue with Georgia that was fixed, however, it is not clear to me that you are referring to the same issue. Note that there are more than one issue listed in the thread above.
Can ...
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There was an issue with Georgia that was fixed, however, it is not clear to me that you are referring to the same issue. Note that there are more than one issue listed in the thread above.
Can you do me a favor? Can you send me a "token"? A token is a database index that points to a sanitized version of your return (i.e., TurboTax has removed all personal references in the return before putting it in our secure database). Here are the instructions:
TurboTax Online:
Click Tax Tools in the menu to the left.
Click Tools, and then
Click Share my file with Agent.
A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us.
Provide the token number that is generated onto this thread.
TurboTax Desktop:
Select Online menu if the customer is using Windows. Select “Help” if using a Mac.
Select Send Tax File to Agent.
A pop-up message will appear, and the customer will select, Send. If using Mac "Send Tax File to TurboTax Agent"
Note: Desktop will save a file to your computer unless you uncheck the box.
Another message will appear. Provide the token number that is generated onto this thread.
At the bottom of your reply (with the token) add "@" "BillM223" (without the space in between and without the double quotes) so I will be notified.
This will let us see what is happening on your return. Thanks.
March 13, 2026
2:30 PM
If you did the worksheet in the link MaryK4 gave you, did the 16% taxable amount come out using that worksheet? It's very difficult for us to know exactly how much would be non-taxable, but given th...
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If you did the worksheet in the link MaryK4 gave you, did the 16% taxable amount come out using that worksheet? It's very difficult for us to know exactly how much would be non-taxable, but given that most traditional IRA accounts are mostly or all tax deferred contributions, that 16% figure may not be far off.
If you did such a large conversion, it may be worthwhile to hand off your taxes to one of our experts given the tax liability of such a large amount of taxable income. Check out TurboTax Full Service - we also have local offices in some locations - that link will have details about those.
March 13, 2026
2:30 PM
I am having an issue with a dependent's peoples worksheet when dealing with education expenses. The specific dependent peoples worksheet shows an error message but no explanation. The educational ent...
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I am having an issue with a dependent's peoples worksheet when dealing with education expenses. The specific dependent peoples worksheet shows an error message but no explanation. The educational entries on the people worksheet do not transfer to the student info worksheet. So at this point no educational credits are allowed for this dependent. Unless something else is wrong appears to be a program issue. Is there a fix coming or is there a work around?