turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

TiffanyL
Expert Alumni

Turbo tax won't except my drivers license expiration date. It says "the dates appear to be reversed, check expiration and issue dates" but they are correct, help?

@OldNavySubSailor 

 

Can you use the FAQ link provided below and check for any updates to your TurboTax program and then try entering that information again? If that does not work, please respond back here and let us know:

 

How do I update my TurboTax CD/Download software program?

 

Also, which state are you trying to file, as there are only two states that require a diver's license to file a state return, Illinois and Alabama?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
kentd
New Member

Turbo tax won't except my drivers license expiration date. It says "the dates appear to be reversed, check expiration and issue dates" but they are correct, help?

I did that but it still did not work. 

the suggested format was DD/MM/YYYY

RogerD1
Expert Alumni

Turbo tax won't except my drivers license expiration date. It says "the dates appear to be reversed, check expiration and issue dates" but they are correct, help?

You should select the format of the date that appears on your state ID - most are MM/DD/YYYY.  Also be sure that you are entering the issue date and the expiration date in the correct fields as reversing those will cause an error.

 

If you still encounter issues with this, please reply back with as much detail as possible about the issue you are seeing as that will help us to better help you.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question