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Sometimes the state system skips the payment page because electronic payments aren't supported through banking services, or if ‌technical issues occur.  To correct this, follow next steps: Clear the Cache and Cookies from your computer to clear out any remaining data. How do I delete cookies  How to clear your cache    Go back into your software, and select "e-file state only" to initiate the payment process again. Make sure your state's tax forms are finalized and accepted for filing. If the problem continues, consider printing and mailing your state return.   

Similar issue downloading 2025 1099s No issue in prior years (at least 5 years), so I suspect something with software updates, or maybe my new Win11 PC?   everything appears to be working normally  until, after it reports Connection established, I get a  screen I haven't seen in previous years for a final security check. I do not get a popup, but the screen showing the final security check shows what appears to be a sample, that has an "Allow" button that responds to the cursor hovering over it, but does nothing. This page says that if there is no popup, no further action is needed. But there is no "Continue" or equivalent button. and closing this page just takes me back to the start of download for this brokerage account (same result for two different brokerage accounts). Nothing is downloaded.

@atnovanow  I just sent a massive reply to you, but I'm not sure it posted. I don't see it in the thread; so if you didn't just get a lengthy explanation from me, please let me know, I'll re-type it.    Sheesh, even the TT forums are full of bugs!

Thank you for the response. Your response included: Answer 'Yes' to Do all of the following apply...? Please clarify why I should answer Yes to this question as I did not sell the car for a profit. I paid much more for it than the value I received as a trade in which holds true when reducing for business % values.   @DianeW777 

It depends. Although this tax becomes part of the cost of your new mobile home it will help when you sell it.    If you can itemize your deductions and you have more sales tax for all purchases in 2025, including the new mobile home, you can uses sales tax versus state and local income tax. Schedule A Instructions (page 4): If you elect to deduct state and local general sales taxes instead of income taxes, you must check the box on line 5a. To figure your state and local general sales tax deduction, you can use either your actual expenses or the optional sales tax tables. Also see motor vehicles page 3.

You can try the following instructions to fix your issue with Form 5695 (Residential Energy Credits)..   This may have happened when the program looks for data you entered in a previous screen or a previous year's import.   Delete Forms Online & Reenter Residential Energy Credits: Open or continue your return. Click on Tax Tools, and then Tools (left-hand bottom) Click on Delete a Form. Find Form 5695 (Residential Energy Credits), and Click Delete. Find Form 5695 Worksheet or Energy Credit Limit Worksheet, Delete those as well, and  click Continue. Under Federal tab, Click on Deductions & Credits. Click on Your Home. Click on Residential Energy Credits. Proceed through the interview again. Select "No", when you hit the question for Line 25 ("Did you install improvements or replacements....?" Please let us know if this doesn't work, and we can try other options.

You will have to file an amended return to include the corrected W-2.   We can't see your return to address your change in refund.  You would have to make a comparison of both the 2024 and 2025 tax returns to identify the difference.   You can make a change to a tax return that has already been filed and accepted.  You should follow these guidelines.  You must first wait until the initial return is completely processed.  You will have to use the same TurboTax account that you used for the original tax return.  Once you begin your amendment, you'll see your original return.   The refund calculator will start ‌at $0 and only reflect the changes in the refund or tax due  Only make changes to the areas of your return that need to be corrected.  You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment  Select your product below and follow the instructions.  Amend TurboTax Online  Amend TurboTax CD/Download   

Thank you for your response.  You wrote: "I don't think the display allows three trailing zeroes in this instance."   My answer: The display DID show the three training zeros in prior years. 05000, instead of just 05 as now.

I had to update with correct 1095-A, enter in my OT hours. I have filed my return, the refund on it has already been sent to me. The off set from what I owe to what all of the documents show is the same amount (607) The 1040-X shows the correct information. It shows negative amount on line 19 (-1176) line 18 is the incorrect refund amount the 1st return has (2346). When I did a mock return with a different service with all of the correct information to compare, the refund was coming up as $607. What portion am I getting wrong to have this amended return show the right numbers? The amended return is going off of the 1st return and the information used correct? Is it saying because my refund for the initial return was $2346, (wrong) that i owe $1,739?  1040-X

Similar issue where pension income from deceased spouse was removed from subtractions, income recalculated and refund reduced.  I think my issue was because the deceased spouse name, DOB, SSN, etc was not included on the worksheet or 4884.  Still investigating...