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Level 7

Program Updates

T/T just updated my program to the 7/19/19 version.  when I click the "MORE DETAILS" hyperlink, it brings me to a generic page https://ttlc.intuit.com/community/home/misc/03/en-us for BOTH the Program Updates and Federal Tax Forms updates that were in the successful update box.  Where's the details??  How does one find out what was in these updates, this worked fine earlier this year.  (The Program Update box even has the word "CRITICAL" so I want to see what happened here.)

1 Best answer

Accepted Solutions
Level 20

Program Updates

The More Details link has been broken for several months waiting for a fix from the TurboTax programmers.  As yet, no fix.

 

See this TurboTax support FAQ for the latest release information - https://ttlc.intuit.com/community/using-turbotax/help/turbotax-release-notes-for-windows-personal-ta...

8 Replies
Level 20

Program Updates

The More Details link has been broken for several months waiting for a fix from the TurboTax programmers.  As yet, no fix.

 

See this TurboTax support FAQ for the latest release information - https://ttlc.intuit.com/community/using-turbotax/help/turbotax-release-notes-for-windows-personal-ta...

Level 7

Program Updates

Thank you.  I don't get why this continues to be such a problem with them.  When the tax season opens, it takes months for the links to eventually work, now they don't work again.  This is what we used to call in the business (I designed operating systems for a rather large computer company for 30+ years) a SMOP..."a small matter of programming".  It always amazes me that if they can't get this simple thing to point to a documentation file correctly, why do I  trust the program to actually perform accurately in the tax calculations???

Level 17

Program Updates

when I started preparing tax returns decades ago, there were no computers so they had to be done by hand.  I could carry a copy of the Internal Revenue Code  - 1 volume that could be carried in one hand.  over the next 5 decades the US Congress has seen fit to make the code so complicated only the simplest returns can be prepared correctly by hand.  Your concern about accuracy is the same that pro's using software costing many thousands of dollars have.   There is no way to be sure.  For a fact, this year's IRS's original worksheet for computing the Capital Gains Tax contained an error that affected some filers.  Since some software providers like TT followed the IRS worksheet,  some of its filers were affected.  The IRS didn't catch or fix the error until after the 4/15 filing deadline.  During my career I have seen IRS notices saying taxpayers returns were wrong to be in error.  So you see even the IRS gets it wrong.  At least TT offers to pay penalties and interest if its computations are wrong.    

 

Level 7

Program Updates

Just to let you know, Turbotax now is showing updates for 8/14/2019, but still no details. Exasperating.

Level 3

Program Updates

It is very surprising . Until today, I did not have troubles to read about update content. I tried to see the 8/14/2019 updates and I could not. I got to a generic page.

Regarding 8/14/2019 update TT mentions that is critical. And I cannot see it. Very strange.

Maybe some people at Intuit  are paid from competition to do a bad job. Or this is the beginning of the end.

I will regret if so. 

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Level 3

Program Updates

Ha, I was updated to level 3. Is this a joke?

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Level 11

Program Updates

Level 3?  What's that?  Are you talking about the Turbo Tax versions?  There is the Free Edition, Deluxe, Premier and the Self Employed version.

Level 20

Program Updates

I think the user may be referring to achieving "Level 3" status for his profile in this user forum.

https://ttlc.intuit.com/community/user/viewprofilepage/user-id/339142