Schedule C Ready Soon? Manual Update Says I Don't Have 2019 Installed

[jimhanus]

The forms I need, 8995 and Schedule C, are both listed as available here: https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_fed_online_individual.html, but my software still says ready soon. Automatic Update says I'm up to date, manual update says I don't have 2019 installed so it won't do anything. I've uninstalled and reinstalled to no avail. Is there a way to manually download these 2 forms?

[CrzyDO]

Why would you think there is some issue with downloading the forms. Your explanation makes NO sense at all, just like all the other *EXPERTS* at TT. There are no issues being able to download these forms because we can download other things off the internet. GET WITH THE PROGRAM AND GET THIS RESOLVED A.S.A.P.!!!

[BrandiLO]

@jimhanus, Since we do not have any access to your system through these forums, you best point of contact with this issue will be customer care. Please click here to get in contact with customer care.   

[Dextra]

Same problems. Several forms show ready soon. Forms availability check show they are available. I've deleted and reinstalled TurboTax Home & Business, tried to update and get the same error message others have gotten about TurboTax not being installed. I just spent 40 minutes on the phone with TurboTax live. They had me do the things I have already done. They have no solution that works! The rep says she had gotten several calls with the problem and all with Home & Business.

[CassLO]

If you have already tried the update instructions below, then please try contacting customer service again, start by clicking on Contact Us.  Answering the questions will help to ensure that your call is properly routed.

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

In the forum, we don't have access to your information and unfortunately do not have a fix on this issue at this time, as to it sounds like you have tried the solutions.

Here is another suggestion I found:

Exit TurboTax....then:

 1)  right click TurboTax 2019 icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

"SteamTrain Level 15"

[drd123]

Didn't work. This is an OUTRAGE that TurboTax is not addressing this issue. MANY people cannot file their return and get what they paid for because TurboTax troubleshooters cannot figure out the problem of why it won't update. It SAYS its up to date when you update it in the program. But then WILL NOT e-file because it says that it needs an update. Using the Manual Update and you get ANOTHER error that says "you do not have a TurboTax program installed (WHICH OF COURSE I do). All the uninstalling and installing DOES NOT WORK! HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Critter]

If you have already tried the update instructions below, then please try contacting customer service again, start by clicking on Contact Us.  

[CrzyDO]

They have written up a ticket when I contacted them. I supposedly spoke to a supervisor and hopefully they will get it resolved soon. I have never waited this long to file my taxes. It is rediculous!

[jimhanus]

My TTHB actually just did an update! Unfortunately I still get the same messages and cannot file or print and file.

[Lanlai53]

Hii,

I have not received it yet. Dont know how to go by this. I sent email to TurboTax. But have not heard from them yet . 

Mark NY

[mikeandjudywitt]

I had the same issue.  Turned out that it was my fault for buying a bootleg copy.  Once I had an official turbo tax home and business copy everything worked perfect.

[Igoforpar]

It is adding correct form same message continues 

[MichelleLO]

This is a thread from last tax season. What is the exact message you are receiving?

@Igoforpar