I used your product to file my personal taxes for 2023, I want to download a copy of the tax return that I used your product to file with the federal government. When I looked at the instructions for how to download previous returns, they don't work. The only thing available is a folder labeled "2020 docs" which is completely empty.
Literally (and I do mean literally) it seems that the only way to get a copy of my 2023 return is to request a copy of ALL of my personal data, which ridiculously takes over two weeks just to send a digital file (WTF?).
Why can I not simply download my 2023 return?
I will be letting the CFPB know about this.
You'll need to sign in or create an account to connect with an expert.
You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.
Start a 2023 return online and enter some personal information so that the menu on the left opens up and lets you access your past year returns.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return.
https://www.irs.gov/individuals/get-transcript
https://www.irs.gov/pub/irs-pdf/f4506.pdf
SAVE YOUR TAX RETURN !
EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records. That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.
https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return
NOTE: TurboTax and the IRS save returns for seven years. Returns older than seven years are purged.
Are you just trying to print a 2023 return you prepared this year?
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