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mskariah1942
Level 1

Why can't I see my last year's tax return?

 
1 Best answer

Accepted Solutions
VolvoGirl
Level 15

Why can't I see my last year's tax return?

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

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6 Replies
VolvoGirl
Level 15

Why can't I see my last year's tax return?

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

mskariah1942
Level 1

Why can't I see my last year's tax return?

It was a pain going thru TurboTax site to get my documents. It was the same account and I still cannot access my account. Finally I went to IRS web site....which was so much easier to download my statement. Have to say this.....IRS is much better in accessing my prior records compared to TurboTax.

mskariah1942
Level 1

Why can't I see my last year's tax return?

Thank you for your help and guidance @VolvoGirl .

xmasbaby0
Level 15

Why can't I see my last year's tax return?

SAVE YOUR TAX RETURN !

 

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pd...

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

 

https://helpx.adobe.com/acrobat/kb/print-selected-pages-acrobat-reader.html#:~:text=Ctrl%2Dclick%20(....

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
mskariah1942
Level 1

Why can't I see my last year's tax return?

Thank you @xmasbaby0 

TiffanyL
Employee TurboTax Specialist

Why can't I see my last year's tax return?

You would want to make sure you're using the same TurboTax account (with the same username) as in prior years. Then you can use the link provided below for assistance with accessing your prior year return with TurboTax:

 

How to access my prior year return

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