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Where's my refund

Why have I not got my refund 2/24/2020 is when u file

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3 Replies
DawnC
Expert Alumni

Where's my refund

Sign in to TurboTax to check your current status. You'll find it in Tax Home after sign in.

 

If you've got an Alexa device, you can enable it to check for you.

 

If you used TurboTax CD/Download you can check your e-file status by opening the File menu and selecting Check E-filing status or by opening your return, selecting the File tab, and selecting the Check E-file Status header.

 

Keep in mind:

  • E-filing status is what stage of the process your return is in.
  • Refund status is when you can expect your refund. If that’s what you’re interested in, go to Where's My Refund?     

Related Information:

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KeithJr
New Member

Where's my refund

I have e-filed my taxes and got both accepted on the 30th of April. I got my state refund on the 15th. Today is the 28th and still haven't gotten my federal refund. Is it natural that the state and federal are sent seperately or is there a problem with my federal that it is keeping it from being refunded?

Where's my refund

@KeithJr

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.

 

IRS phone lines supported by customer service representatives for both taxpayers and tax professionals are not staffed at this time. To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)

 

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  Many refunds are taking longer during the pandemic. 

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

 

https://www.cnn.com/2020/04/20/politics/irs-mail-trailers-covid/index.html

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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