Where can I get the 15 digit trace number from the IRS refund

[ChondelLO]

Please contact the Internal Revenue Service for assistance with your trace number. For contact information please click the link below.

https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0

[Yah1Perspective]

I need to get the trace number for the check my bank account did not receive. 

[Yah1Perspective]

The link you gave did not help! I wish someone could answer this straight. It's a really messed up system. The trace number should be provided up front!

[SForrestLO]

You will have to contact the IRS. Turbo Tax will not have this information. 

https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0

[Lawrencevaughan]

1200 stimulus check 

[Lawrencevaughan]

I need my 15 digit trace number so my bank can trace the stimulus money that was soloist to post may 13th that wasnt

[VictoriaD75]

TurboTax will not have that information. The stimulus deposit comes directly from the IRS. 

Telephone Assistance: IRS live phone assistance is extremely limited at this time. For Economic Impact Payment questions, call 800-919-9835.

IRS Telephone Assistance

[Erikalopez]

Where could I find a trace number from IRS for deposit payment I never recieved

[lonniegene2019]

Need my 15 digit tracing number so my bank can try and locate my federal refund

[BrandiLO]

@lonniegene2019 For refund trace steps, please click here.

[jordentrowell]

Calling the IRS does NOT work.  

There are 2 case scenarios:

1. If Turbotax takes their fees from your refund, they automatically direct deposit your refund into their bank and then issue the remaining amount to your bank.  The problem with this is you have to have a Trace # to provide to your bank if there are any discrepancies on your return, such as your account number and/ or routing number.

2. If you did not have Turbotax take out the fees and paid them up front you have to contact the IRS at this point.

Update:  S/w an agent who was very helpful at Turbotax.  She stated that if there is a discrepancy with any routing or account # info, (which is my case) it will be flagged by the IRS and they will eventually mail a check to the address given on the tax return.  A trace # will be provided by the IRS if yo need one, but getting through to them...good luck 🙂

[Luvlepeech]

My refund was sent to GreenDot bank on 3/30.  The agent I spoke with at the IRS would not give me the trace number, stating, "we don't need to trace it, we know where it is, it's at GreenDot bank".  For some reason, she could not understand that I needed the the Trace number to give to GreenDot.  I was on the phone literally with the IRS for 4 hours trying to get through.  soooooo frustrated!

[HeatherPLO]

If you have lost your refund, you can start the refund trace using this method here with the IRS.  

@Luvlepeech

[Luvlepeech]

the IRS says, "it's not lost, they know where it is".  I just needed the trace number to give to GreenDot so they can locate it.  I'll try back again on Monday